Equinet Academy
3-Hour Intro to People Management Workshop
Workshop Description
People management is not just about assigning tasks or checking whether work is completed. It is the discipline of creating clarity, developing people, managing performance, and building the day-to-day team culture that supports sustained results.
Most managers are promoted for being good at their jobs, then expected to direct, develop, and evaluate a team with no training in how to do any of it.
This 3-hour introductory workshop introduces learners to the core foundations of people management in the digital workplace. Participants will explore how managers set direction, align expectations, shift from directing to coaching, and structure conversations that help team members perform and develop.
The focus is on people management awareness and practical conversation logic, not full management mastery in one session. Learners will examine how role clarity, delegation, coaching, feedback, performance conversations, and team culture connect to build a stronger manager-direct report relationship.
Why Attend This Workshop?
✔ Understand what people management requires beyond task supervision
✔ Analyse how unclear expectations affect performance and accountability
✔ Recognise where your current management approach is working, and where it is not
✔ Assess when to direct, when to coach, and how managers develop capability
✔ Examine how feedback and performance conversations can be structured with clarity
✔ Understand how team culture, engagement, and hybrid work shape performance
Workshop Outline
- Understand the role of the manager in directing, developing, and evaluating team members
- Analyse how team purpose, role boundaries, and performance standards create clarity
- Explore the basics of delegation and expectation alignment
- Examine the coaching mindset and how the GROW model supports development conversations
- Identify how feedback and performance conversations support accountability
- Understand how working norms and team culture affect performance in digital and hybrid workplaces
Workshop Highlights
Phase 1 — Direction and Expectations
✔ Understand how clear team purpose supports performance
✔ Identify role boundaries, success standards, and common expectation gaps
✔ Examine how delegation decisions depend on task risk and team member readiness
✔ Recognise how digital transformation can change roles, expectations, and capability needs
Phase 2 — Coaching and Feedback Conversations
✔ Distinguish between directing, advising, and coaching
✔ Understand the GROW coaching model at an introductory level
✔ Explore how managers can develop thinking instead of only giving answers
✔ Examine how SBI feedback supports clearer coaching and performance conversations
Phase 3 — Performance and Team Culture Awareness
✔ Understand the purpose of regular one-on-ones and performance conversations
✔ Identify common causes of underperformance before deciding how to respond
✔ Examine how engagement, motivation, and psychological safety affect team behaviour
✔ Recognise how team values, working norms, and behavioural agreements make culture visible
Who Should Attend
- New managers moving from individual contributor to people manager
- Team leads managing people informally
- Supervisors responsible for directing and developing team members
- Managers leading teams through role changes, technology adoption, or hybrid work
- Leaders who want a more structured approach to team performance and development
- Learners preparing for the Certified People Leader In The Digital Age pathway
Pre-requisites
- Some experience leading, supervising, or coordinating others is helpful
- Current management role or team lead responsibility is recommended
- Willingness to reflect on real team situations
- Basic familiarity with workplace communication and feedback concepts
- No formal HR or management training required for the preview workshop
What You’ll Walk Away With
- Clear understanding of the core disciplines of people management
- Direction-setting and expectation alignment lens
- A clearer picture of where unclear expectations are quietly costing your team
- Introductory understanding of the GROW coaching model
- Awareness of SBI feedback in people management contexts
- Basic performance conversation framework
- Team culture and working norms awareness for digital and hybrid workplaces
Frequently Asked Questions (FAQs)
Yes. This preview workshop is especially useful for new managers or team leads who need a clearer structure for directing, developing, and supporting others.
Not strictly for the preview workshop. However, the full course is designed for managers or team leads with responsibility for developing and directing others.
Not in this session. However, you will observe a coaching conversation demonstration to see what the model looks like in practice. The hands-on practice, role-play simulations, and peer feedback are built into the full 2-day course.
Yes, but only as an overview. The workshop introduces why managers should diagnose the cause of underperformance before responding. The full course covers structured performance improvement in more depth.
The workshop introduces how automation, AI tools, role change, and hybrid work affect expectations, capability gaps, performance conversations, and team culture.
This workshop introduces the core people management foundations: direction-setting, expectations, coaching mindset, feedback, performance awareness, and team culture. The full course extends into delegation decisions, GROW coaching practice, individual development plans, performance conversations, underperformance pathways, one-on-ones, engagement diagnostics, and team culture design.
