Smarter workflows. Stronger transformation.
Apply NowSee It for Yourself
Hear From The Trainer
Brendon Koh explains the real shift behind AI: it’s not about chasing tools, it’s about making better decisions faster. Get a preview of how the course helps you spot where AI truly improves workflows, fix broken processes first, and build a clear plan you can apply at work.
Not ready to register yet? Download the course brochure for the full module outline, learning objectives, and course fees. Download brochure
Tools Covered
Inside Your Toolbox
Specific tools’ depth of coverage may vary based on industry trends and learner needs.
ChatGPT
Digital Transformation
Modernise workflows and business processes.
Process Mapping
Identify inefficiencies and improvement opportunities.
Requirements Gathering
Translate business needs into clear solution requirements.
Solution Evaluation
Assess tools, vendors, and technology options.
Automation Planning
Use AI and low-code tools to streamline operations.
Project Implementation
Manage digital transformation initiatives with confidence.
Course Outcomes
Learning Outcomes
By the end of the course, you will be able to:
- Identify digital transformation initiatives, models, and key drivers across IT and operations
- Apply a structured framework to build a center of excellence and align strategy with company resources
- Facilitate requirements gathering workshops to collect stakeholder needs and map improvement opportunities
- Translate business needs into clear functional and non-functional requirements and user stories
- Evaluate software providers and solutions through a structured cost-benefit analysis
- Build a business case and implementation plan to manage digital transformation projects
Course Outline
Inside The Course
Trainers
Meet Your Educators
Target Audience
Who Should Attend
This course is designed for learners who want to streamline workflows, modernise operations, and implement practical digital transformation solutions in their organisations.
It is suitable for:
- Service-Based SME Business Owners
- IT and Technology Managers
- Operations Managers
- Business Process Improvement Executives
- Professionals Leading Workflow Improvements
- Professionals Implementing Digital Solutions
Certification
Get Certified
Learners who meet the attendance and assessment requirements will receive a Certificate of Completion by Equinet Academy.
Course Fee and Funding
Fund Your Brain Gain
This is a SkillsFuture-funded WSQ course. The full course fee is S$990.00. Your nett fee depends on your citizenship, age, and whether you are sponsored by an SME employer. Additional offsets like SkillsFuture Credit, PSEA, UTAP, and SFEC can stack on top of your nett fee.
1. SSG SUBSIDY TIERS
Pick the row that describes you. Subsidies are applied at registration; no separate application is needed.
| Who you are | Subsidy | Nett fee |
|---|---|---|
| Singapore Citizen aged 40 and above, self-sponsored or employer-sponsored (Non-SME)MCES (MID-CAREER ENHANCED SUBSIDY) | Baseline 50% + MCES 20% = 70% total | S$297.00save S$693.00 |
| Singapore Citizen, PR, or LTVP+ Holder sponsored by an SME employerETSS (ENHANCED TRAINING SUPPORT FOR SMES) | Baseline 50% + ETSS 20% = 70% total | S$297.00save S$693.00 |
| Singapore Citizen, PR, or LTVP+ Holder aged 21 and above, self-sponsored or employer-sponsoredBASELINE FUNDING | Baseline 50% | S$495.00save S$495.00 |
| Foreigner / not eligible for SSG funding | Subsidies not applicable | S$990.00full fee |
Eligibility for ETSS depends on your employer’s SME status (ACRA-registered with annual sales of S$100M or less, or 200 employees or fewer). MCES applies to Singapore Citizens aged 40 and above. You receive whichever subsidy is most favourable, not both.
2. ADDITIONAL OFFSETS (STACK ON TOP)
These are applied to your nett fee after subsidies. You can combine more than one if you qualify.
SkillsFuture Credit (SFC)
SINGAPORE CITIZENS AGED 25 AND ABOVE
Use your SkillsFuture Credit balance to offset your nett course fee. Singaporeans receive a base credit of S$500.
PSEA
SINGAPORE CITIZENS AGED 30 AND BELOW
Use your Post-Secondary Education Account to pay for SkillsFuture-related course fees. Apply via your bank or MOE.
UTAP
NTUC UNION MEMBERS
Get 50% off your out-of-pocket fee, capped at S$250 per year (S$500 for members aged 40 and above). This course is UTAP claimable – apply via the U Portal after course completion.
SFEC
ELIGIBLE SME EMPLOYERS
Employers can use SkillsFuture Enterprise Credit (S$10,000) to offset up to 90% of out-of-pocket course fees on top of existing schemes. Check eligibility at enterprisesg.gov.sg.
3. WORKED EXAMPLE
Example assumes you have at least S$297.00 SkillsFuture Credit opening credit balance. Actual nett fee depends on your specific eligibility.
Course Schedule
Mark Your Calendar!
Duration: 2 Days (16 Hours)
| Course Dates | Trainer |
|---|---|
|
07, 08 Sep 2026 - 9.00am - 6.00pm Mon, Tue · In-Person
|
|
|
15, 16 Dec 2026 - 9.00am - 6.00pm Tue, Wed · In-Person
|
Learners Review
What Our Trainees Say
Experience matters, discover honest feedback and stories from learners who shaped their future with us.
Frequently Asked Questions (FAQs)
The Need-to-Know Stuff, Fast
Everything you need to know about the course. Can’t find the answer you’re looking for? Please contact our friendly team.
Yes, the course is designed for individuals with varying levels of digital transformation knowledge.
Various cloud-based software tools, along with instructions for access, to execute all exercises will be provided during the conduct of the workshop.
Yes, participants will receive all digital resources (e.g. templates, guidelines) needed to run end-to-end digital transformation initiatives in your company.
The workshop includes hands-on activities, group discussions, and practical exercises to enhance engagement.

