From AI User to AI Practitioner
View Dates & ApplyTools Covered
Inside Your Toolbox
Specific tools depth of coverage may vary based on industry trends and learner needs.
ChatGPT
Claude
Gemini
Programme Outcomes
Skills That Give You an Edge
Acquire these in-demand skills by the end of the training:
AI Fundamentals
Build confidence using AI at work.
AI Productivity
Save time and improve work quality.
Prompt Engineering
Generate more reliable AI outputs.
Decision Support
Use AI for analysis and planning.
Workflow Automation
Streamline repetitive business processes.
AI Agents
Deploy AI that works for you.
Programme Highlights
What You’ll Learn
Across these four modules, you will build a complete AI capability from understanding and applying AI to improving outputs and automating work:
- Understand Artificial Intelligence (AI) concepts, capabilities, limitations, and workplace applications
- Differentiate between Generative AI, Machine Learning, Predictive AI, and AI Agents
- Evaluate how AI is transforming business functions such as marketing, operations, customer service, and decision-making
- Assess the strengths, risks, and limitations of AI, including hallucinations, bias, privacy, and data security concerns
- Identify suitable AI tools and use cases based on business objectives and workplace requirements
- Apply responsible AI principles to use AI safely, ethically, and effectively at work
- Assessments: case study written assessment and individual project presentation
- Design effective prompts using instructions, context, format, and role-based prompting techniques
- Apply zero-shot, few-shot, Chain-of-Thought (CoT), and ReAct prompting to improve AI reasoning and output quality
- Use structured frameworks to uncover blind spots, challenge assumptions, and strengthen AI-generated insights
- Evaluate and refine AI outputs using LLM grading, fact-checking, and prompt evaluation techniques
- Build reusable prompt systems using templates, Root Prompts, Context Injection, and Semantic Filters
- Improve the reliability, consistency, and accuracy of AI outputs across different business scenarios
- Assessments: case study written assessment and individual project presentation
- Use ChatGPT, Gemini, Claude, and other AI tools to improve productivity and workplace efficiency
- Create higher-quality content, business communications, reports, and summaries using Generative AI
- Apply prompting techniques to improve the accuracy, relevance, and consistency of AI outputs
- Generate text, images, ideas, and business content using popular AI content generation tools
- Evaluate different AI platforms based on task suitability, strengths, limitations, and workflow requirements
- Review, validate, and refine AI-generated outputs to ensure accuracy, quality, and responsible use
- Assessments: written exam and project
- Understand how AI Agents differ from traditional chatbots through planning, tool use, and autonomous execution
- Build AI agents using platforms such as ChatGPT Agents, Claude, n8n, Make, and Zapier AI
- Connect agents to email, calendars, documents, CRM systems, APIs, and business applications
- Design multi-step workflows that automate repetitive tasks and business processes
Implement human-in-the-loop controls, guardrails, and approval checkpoints for better oversight - Deploy, monitor, and optimise AI-powered workflows to improve productivity and operational efficiency
- Assessments: case study written assessment and individual project presentation
Trainers
Meet Your Educators
Dale Peh
Target Audience
Who Should Attend
This programme is designed for professionals who want to build practical AI capabilities, improve productivity, make better decisions, and stay competitive in an increasingly AI-driven workplace.
It is suitable for:
- Working Professionals
- Managers and Team Leaders
- Business Owners and Entrepreneurs
- Business Analysts
- Operations Professionals
- Marketing and Sales Professionals
- Project Managers
- Consultants and Freelancers
Differentiators
What Makes This Programme Different
Most AI courses focus on introducing AI concepts or teaching learners how to use individual AI tools. The Certified AI Practitioner (Business & Work Applications) 2.0 programme provides a structured pathway from AI fundamentals and practical applications to prompt engineering and AI-powered workflow automation, helping you build real-world AI capability for the workplace.
Get Certified
Certification Pathway
To attain the Certified AI-Practitioner (Business & Work Applications) 2.0 certification by Equinet Academy, complete the following modules:
- Module 1: AI Essentials (1 day, 8 Hours)
- Module 2: Prompt Engineering (1 day, 8 Hours)
- Module 3: Generative AI Applications (ChatGPT, Claude, and Mainstream AI Tools) for Productivity & Business (2 days, 16 Hours)
- Module 4: Agentic AI (2 days, 16 Hours)
- Pass all module assessments across all four courses
Each module can also be taken as a standalone course. Learners who have already completed one or more modules as standalone courses may count those toward the Certified AI Practitioner (Business and Work Applications) 2.0 by completing the remaining modules.
Candidates who complete each module with at least 75% attendance and demonstrate competency in all assessments will receive the corresponding award for that module. Candidates who complete all four modules will receive the Certified AI-Practitioner (Business & Work Applications) 2.0 certificate from Equinet Academy.
Fees Breakdown
Programme Fees
The 20% bundle discount will end on 31 Dec 2026. All applications submitted on or before 31 Dec 2026 will still be eligible for the discount.
| Module | Full Fee | After Bundle Discount | After Max Modular Funding |
|---|---|---|---|
| M1: AI Essentials | S$264.00 | S$79.20 | |
| M2: Prompt Engineering | S$399.20 | S$119.76 | |
| M3: Generative AI Applications (ChatGPT, Claude, and Mainstream AI Tools) for Productivity & Business | S$799.20 | S$239.76 | |
| M4: Agentic AI | S$799.20 | S$239.76 | |
| Full Certified AI Practitioner (Business & Work Applications) 2.0 ProgrammeAfter Max Modular Funding | Total Nett Fee: | From S$678.48 excl. GST(GST Absorbed) | |
*Funding eligibility varies by module. Select modules currently qualify for SkillsFuture Credit and SSG subsidies when taken individually. Speak to a course consultant to confirm eligibility for specific modules and to understand the right enrolment path for your situation.
After the Course
Post-training Support
Your learning does not stop when the course ends. All graduates get ongoing access to three support channels included in the course fee.
Alumni Community
Join the Equinet Insider Network. Ask questions, share wins, and connect with fellow graduates and industry practitioners.
Live Post-Training Mentoring Sessions
Attend live group mentoring sessions with industry subject matter experts. Bring real problems from your work and get practitioner feedback.
Direct Trainer Access
Continue the conversation with your trainer after the course ends. Bring questions from real work and get practitioner feedback.
Post-training mentoring clinic sessions are included in your course fee.
1:1 paid mentoring sessions are also available for graduates who want deeper, project-specific guidance on their own work.
Corporate and Group Training
Training a Team?
Course Schedule
Mark Your Calendar!
Total modules: 4 modules
| Course Dates | Trainer |
|---|---|
|
03 Dec 2026 to 22 Dec 2026 9.00am - 6.00pm · In-Person
|
Frequently Asked Questions (FAQs)
The Need to Know
Everything you need to know about the programme. Can’t find the answer you’re looking for? Please contact our friendly team.
Yes. Each module can be taken as a standalone course.
No. However, we recommend following the sequence:
AI Essentials → Prompt Engineering → Generative AI Applications → Agentic AI
This progression helps you first understand AI fundamentals, improve AI outputs through prompt engineering, then apply AI tools in the workplace, and ultimately automate business processes using AI agents and workflows.
Using ChatGPT is only one part of the AI landscape. This programme helps you understand how AI works, apply AI across workplace scenarios, engineer better outputs through structured prompting, and build AI-powered workflows and agents that automate real business tasks.
Yes. The programme focuses on transferable AI skills, frameworks, prompting techniques, and automation concepts that remain valuable even as specific AI tools evolve.
