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Design Thinking · 1 Module · 8 Hours

Develop User-Centred Solutions that Work

Design Thinking Course

Learn practical problem-solving frameworks to unlock innovation, align teams, and build user-centred solutions that actually work.

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What you build

A human-centred problem-solving capability, from surfacing real user needs through to a tested, validated prototype ready to present to stakeholders

One structured day. Four learning units. The complete design thinking process applied to a real workplace scenario from start to finish.

A user research and empathy mapping practice grounded in observation and interviews
A defined problem statement and prioritised idea set using POV and HMW framing
A low-fidelity prototype built, tested, and iterated with real peer feedback
A strategy to embed design thinking across your team or organisation

What's included

8 hours of instructor-led hands-on training
Industry practitioner trainer
Alumni community access
Post-training mentoring and support

Course Overview

What is This Course About?

Design thinking is a structured, human-centred approach to problem-solving that organisations use to innovate, improve processes, and build products and services that people actually want.

This 1-day course introduces the principles, tools, and practical applications of design thinking in the workplace. Learners will explore the 5-stage design thinking framework, apply it to real work scenarios, and develop low-fidelity prototypes to test and validate ideas. Through hands-on, collaborative activities, participants will practise user research, empathy mapping, problem framing, ideation, prototyping, usability testing, and strategies for embedding design thinking within their organisations.

Target Audience

Who This Course Is For

Suitable for working professionals, managers, executives, and team leaders seeking to drive innovation, improve problem-solving approaches, and build user-centred thinking in their organisations. Relevant across all industries. Also suitable for anyone involved in developing products, services, or internal processes who wants a practical grounding in human-centred design.

Prerequisites

What You’ll Need to Get Started

No prior experience with design thinking, UX, or design tools is required. The course starts with foundational concepts and progressively builds skills through exercises and team activities.

What You Will Learn

What You’ll Learn

Understand the principles, stages, and key tools of the design thinking process
Apply design thinking frameworks to define real workplace problems and generate ideas
Conduct user research and build empathy maps to surface genuine user needs
Collaborate on ideation activities to generate and prioritise innovative solutions
Build and test low-fidelity prototypes to validate ideas with real user feedback
Explore strategies to embed design thinking as an ongoing capability in your organisation
Examine case studies of organisations applying design thinking successfully
Present design outcomes and communicate solutions effectively to stakeholders

Course Objectives

What You’ll Take Away

By the end of this course, you will be able to:

Explain the principles, purpose, and process of design thinking within an organisational context
Demonstrate how to apply design thinking tools and methodologies to define problems and generate ideas
Demonstrate prototyping techniques to communicate and test design ideas effectively
Illustrate strategies to embed design thinking across organisational functions and evaluate impact

Skills Gained

Design Thinking Framework

Navigate the 5-stage design thinking process and select the right tool for each stage

User-Centred Problem Definition

Conduct empathy mapping and user research to frame problems from the user perspective

Ideation and Brainstorming

Facilitate and participate in structured ideation sessions using collaborative methods

Prototyping and Testing

Build low-fidelity prototypes and conduct usability tests to validate design ideas

Innovation Culture Implementation

Develop strategies to embed design thinking practices across teams and organisational functions

Stakeholder Communication

Present design outcomes and communicate design rationale clearly and persuasively

Certification Pathway

Get Certified

This course is part of the Certified UX Designer (CUXD) 2.0 Programme.

1Module 1: Design ThinkingYou are here

2Module 2: User Experience & User Interface (UX/UI) Design Essentials

3Module 3: What The Figma (WTF)

4Module 4: Advanced UX/UI Design

A Certification of Completion by Equinet Academy will be awarded to candidates who have demonstrated competency in the Design Thinking course assessment and achieved at least 75% attendance.

DESIGN THINKING COURSE Certificate Sample

Course Outline

Inside The Course

This course follows the complete design thinking process as a single-day journey. Every session involves practical activity applied to a real or simulated workplace scenario.

Introduction to Design Thinking

Instructor-Led • Interactive presentation • Discussions • Case studies

What is Design Thinking and Why It Matters – definition and purpose, comparison with traditional problem-solving, the 5-stage process, traits of effective design thinkers, and where design thinking produces the most organisational value
Design Thinking Frameworks and Applications – Stanford d.school model, Double Diamond, and IDEO approach; tools mapped to each stage; case study analysis of two real-world organisational applications

User Research and Problem Definition

Instructor-Led • Demonstrations / Modelling • Drill and Practice • Brainstorming • Discussions

User Research and Empathy Mapping – observation, interview, and survey methods; empathy map framework (Says, Thinks, Does, Feels); structured interview practice; user persona construction; introduction to customer journey mapping
Problem Framing and Ideation – POV and HMW statements; reframing user research into design opportunities; problem framing drill; rapid brainstorming and dot voting for idea prioritisation

Prototyping and Testing

Instructor-Led • Demonstrations / Modelling • Drill and Practice • Reflection

Prototyping Methods and Tools – prototyping mindset (build to learn); fidelity spectrum; thumbnail sketching, storyboarding, and paper prototyping; trainer demonstration; hands-on prototype build activity
Testing, Feedback, and Iteration – usability testing protocol; think-aloud technique; observation; feedback categorisation (critical issues, usability issues, nice-to-haves); peer usability test; benchmarking against success criteria

Embedding Design Thinking in Organisations

Instructor-Led • Interactive presentation • Discussions • Brainstorming • Case studies

Implementation Strategies and Knowledge Transfer – four embedding strategies; 90-minute internal session facilitation guide; linking design thinking to agile and lean; group activity applying strategies to a real workplace problem; cultural barriers discussion
Presenting Design Outcomes and Evaluating Impact – stakeholder presentation structure; communicating user insight, design rationale, and test findings; impact evaluation metrics; case study review of measurable design thinking outcomes

Trainers

Meet Your Educators

Jeremiah Maximus Lim

Founder of UNGRUMP.CO Digital Marketing Agency10+ Years of Industry ExperienceCertified Adult Educator with WSQ Advanced Certificate in Learning and Performance (ACLP)

Course Fee

Fund Your Brain Gain

Gain practical skills and resources you can apply immediately at work.

Module	includes	Investment
Design Thinking	~~S$499.00~~	S$299.00

Course Schedule

Mark Your Calendar!

Discover course schedules crafted with you in mind, structured for balance, driven by your goals, ready for action.

Learning Mode	Course Dates	Duration	Trainer
In-Person	21 Jul 2026 Tue	9.00am - 6.00pm	Jeremiah Maximus LimApply Now
In-Person	3 Sep 2026 Thu	9.00am - 6.00pm	Jeremiah Maximus LimApply Now
In-Person	22 Oct 2026 Thu	9.00am - 6.00pm	Jeremiah Maximus LimApply Now

Frequently Asked Questions (FAQs)

The Need-to-Know Stuff, Fast

Everything you need to know about the course. Can’t find the answer you’re looking for? Please contact our friendly team.

Who is this course for?

This course is suitable for working professionals, managers, team leaders, and innovators looking to improve problem-solving and drive user-centred innovation within their organisations.

Do I need any prior experience with design thinking?

No prior experience is required. The course starts with fundamental concepts and progressively builds practical skills through exercises and team activities.

Will I work on real-world problems?

Yes. You will apply design thinking frameworks to real or simulated workplace challenges, developing and testing solutions during the course.

Is the course hands-on?

Absolutely. The course includes collaborative workshops, prototyping sessions, and group discussions to ensure practical application.

Will I learn how to create prototypes?

Yes. The course covers prototyping methodologies and tools, enabling participants to build and test simple prototypes.

How will this course help my organisation?

You’ll learn to embed a culture of innovation, apply structured problem-solving techniques, and deliver solutions that align with user needs and business goals.