Equinet Academy
Develop User-Centred Solutions that Work
Course Description
What is This Course About?
This course introduces the principles, tools, and practical applications of design thinking in the workplace. Learners will explore design thinking frameworks, apply them to work processes, prototype solutions, and strategise how to embed a culture of innovation within their organisations.
Through a hands-on approach, learners will define problems using user research, generate innovative ideas collaboratively, and develop prototypes to test and validate solutions. They will also learn strategies to implement design thinking across organisational functions, evaluate the impact of ideas, and present outcomes effectively to stakeholders.
Target Audience
Made for the BOLD!
Suitable for working professionals, managers, and team leaders seeking to drive innovation, improve problem-solving approaches, and enhance user-centred thinking in their organisations.
Prerequisites
What You’ll Need to Get Started
No prior experience is required. The course starts with fundamental concepts and progressively builds practical skills through exercises and team activities.
Course Highlights
What You’ll Learn
In this Design Thinking course, trainees will:
- Learn the principles, stages, and tools of the design thinking process.
- Apply design thinking frameworks to define workplace problems and generate innovative ideas.
- Conduct user research, empathy mapping, and collaborative brainstorming sessions.
- Develop and test prototypes to validate solutions with real user feedback.
- Gain hands-on experience in prototyping methodologies, tools, and evaluation techniques.
- Present and communicate design outcomes effectively to stakeholders.
- Explore case studies of how organisations apply design thinking successfully.
- Learn strategies to embed a culture of innovation across organisational functions.
Course Objectives
What You’ll Takeaway
By the end of this course, you will be able to:
- Explain the principles, purpose, and process of design thinking within an organisational context
- Demonstrate how to apply design thinking tools and methodologies to define problems and generate ideas
- Demonstrate prototyping techniques to communicate and test design ideas effectively
- Illustrate strategies to embed design thinking across organisational functions and evaluate impact
Skills Gained:
Design-Thinking Framework Mastery
You’ll learn the key principles and stages of the design-thinking process — giving you a structured, repeatable way to understand and approach problems.
User-Centred Problem Definition
Gain the ability to conduct user-research, map empathy, and define design problems that align with real user needs and organisational goals.
Ideation & Prototyping Skills
Acquire skills to generate innovative ideas collaboratively, build simple prototypes, test concepts effectively, and iterate based on feedback.
Innovation Culture Implementation
Learn how to embed design-thinking practices within teams and across organisational functions — turning creative approaches into sustainable practices.
Effective Solution Communication
Develop your capability to present design outcomes clearly to stakeholders, evaluate impact with simple metrics, and facilitate decision-making.
Certification Track
Level up!
Get certified. Get noticed. Get ahead.
A SkillsFuture WSQ Statement of Attainment (SOA) – Design Thinking Practice under the Skills Framework TSC and Certification of Completion by Equinet Academy will be awarded to candidates who have demonstrated competency in the WSQ Design Thinking course assessment and achieved at least 75% attendance.
Course Code: TGS-2025057943
Course Support Period: 14 Aug 2025 – 13 Aug 2027
Course Outline
Inside the course
This WSQ Design Thinking course covers design thinking frameworks, user research, problem definition, ideation, prototyping, and testing. Learn to apply user-centred methodologies, validate ideas, and embed design thinking practices to drive innovation in organisations.
Introduction to Design Thinking Concepts
- Define the concept and importance of design thinking
- Describe the stages in the design thinking process
- Recognise traits of effective design thinkers
- Identify design thinking tools and frameworks
- Identify how design thinking is applied in other organisations
Applying Design Thinking to Work Processes
- Describe methods of applying design thinking in organisations
- Apply design thinking frameworks and tools to real work scenarios
- Define design problems based on user research
- Generate new ideas collaboratively
- Explore concept of design thinking in organisational innovation
Prototyping and Testing Design Ideas
- Explain prototyping methodologies and tools
- Facilitate prototype development sessions
- Communicate design outcomes clearly
- Benchmark ideas using simple metrics
- Review feedback from prototype testing
Implementing and Embedding Design Thinking
- Describe implementation plans for design thinking culture
- Facilitate knowledge transfer sessions within teams
- Present final design outcomes to stakeholders
- Compare design thinking usage in other organisations
- Evaluate overall outcomes of implemented ideas
Assessment Component
- Written Exam
- Project
Trainers
Meet Your Educators
Trainer Bio
Jeremiah Maximus Lim
Jeremiah is the Founder of UNGRUMP.CO, a digital marketing agency specialised in the F&B industry. Coming from a family of chefs and restauranteurs, Jeremiah has had his roots in F&B, and started in digital marketing, specialising in Social Media Marketing and Traditional Marketing after he graduated from university. Jeremiah has a decade of experience in both B2B and Consumer Marketing and another six years of experience as a WordPress Developer / Graphic Designer. He worked in-house as Head of Marketing with several F&B groups before starting UNGRUMP, where he has worked with clients such as Tongue Tip Lanzhou Beef Noodles, Fitness First, Impact Investment Exchange, Workwell.SG and many more clients across Southeast Asia.
Course Fee & Funding
Fund Your Brain Gain
Access funding opportunities and resources designed to fuel your learning goals.
Course Fee After Eligible SSG Subsidies:
From S$297.00 after SSG Subsidies
Full Course Fee (without funding)
S$990.00
Course Schedule
Mark Your Calendar!
Discover course schedules crafted with you in mind, structured for balance, driven by your goals, ready for action.
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There are currently no intakes available. Please contact us to enquire on the next intake dates.
Frequently Asked Questions (FAQs)
The Need-to-Know Stuff, Fast
Everything you need to know about the course. Can’t find the answer you’re looking for? Please contact our friendly team.
This course is suitable for working professionals, managers, team leaders, and innovators looking to improve problem-solving and drive user-centred innovation within their organisations.
No prior experience is required. The course starts with fundamental concepts and progressively builds practical skills through exercises and team activities.
Yes. You will apply design thinking frameworks to real or simulated workplace challenges, developing and testing solutions during the course.
Absolutely. The course includes collaborative workshops, prototyping sessions, and group discussions to ensure practical application.
Yes. The course covers prototyping methodologies and tools, enabling participants to build and test simple prototypes.
You’ll learn to embed a culture of innovation, apply structured problem-solving techniques, and deliver solutions that align with user needs and business goals.
Brochure Download
See What’s Inside: Get the Brochure
Explore the course outline, key topics, and learning outcomes you will gain from this training.
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