Automate work. Amplify impact.
Apply NowTools Covered
Inside Your Toolbox
Specific tools depth of coverage may vary based on industry trends and learner needs.
ChatGPT
Claude
Agent Building
Create AI agents that perform real tasks.
Workflow Automation
Automate multi-step business processes.
Tool Integration
Connect agents to apps, files, and systems.
Human-in-the-Loop Design
Add approval checkpoints for better control.
Error Handling
Manage failures and unexpected agent behaviour.
Agent Deployment
Launch, monitor, and improve agents in real business settings.
Course Outcomes
Learning Outcomes
By the end of the course, you will be able to:
- Explain how agentic AI systems plan, reason, and act, and assess where they add genuine business value.
- Configure an AI agent using structured prompting and effective instructions, then build and test a working single-tool agent.
- Design and build multi-step agentic workflows that chain tools, decisions, and human-in-the-loop checkpoints.
- Deploy, monitor, and maintain agents in live business environments, applying guardrails and professional standards.
Course Outline
Inside The Course
Target Audience
Who Should Attend
This course is for business professionals who want to stop doing repetitive tasks manually and start deploying AI that works on their behalf.
It is suitable for:
- Operations and Process Managers
- Marketing and Content Professionals
- Sales and Business Development Professionals
- Product Managers and Digital Transformation Leaders
- Executives and Founders
Certification Pathway
Get Certified
To attain the Certified AI Practitioner (Business & Work Applications) 2.0 certification, learners are required to complete all four modules:
Trainers
Meet Your Educators
Course Fee and Funding
Fund Your Brain Gain
This is a SkillsFuture-funded course. The full course fee is S$999.00. Your nett fee depends on your citizenship, age, and whether you are sponsored by an SME employer. Additional offsets like SkillsFuture Credit, PSEA, and SFEC can stack on top of your nett fee.
1. SSG SUBSIDY TIERS
Pick the row that describes you. Subsidies are applied at registration; no separate application is needed.
| Who you are | Subsidy | Nett fee |
|---|---|---|
| Singapore Citizen aged 40 and above, self-sponsored or employer-sponsored (Non-SME)MCES (MID-CAREER ENHANCED SUBSIDY) | Baseline 50% + MCES 20% = 70% total | S$299.70save S$699.30 |
| Singapore Citizen, PR, or LTVP+ Holder sponsored by an SME employerETSS (ENHANCED TRAINING SUPPORT FOR SMES) | Baseline 50% + ETSS 20% = 70% total | S$299.70save S$699.30 |
| Singapore Citizen, PR, or LTVP+ Holder aged 21 and above, self-sponsored or employer-sponsoredBASELINE FUNDING | Baseline 50% | S$499.50save S$499.50 |
| Foreigner / not eligible for SSG funding | Subsidies not applicable | S$999.00full fee |
Eligibility for ETSS depends on your employer’s SME status (ACRA-registered with annual sales of S$100M or less, or 200 employees or fewer). MCES applies to Singapore Citizens aged 40 and above. You receive whichever subsidy is most favourable, not both.
2. ADDITIONAL OFFSETS (STACK ON TOP)
These are applied to your nett fee after subsidies. You can combine more than one if you qualify.
SkillsFuture Credit (SFC)
SINGAPORE CITIZENS AGED 25 AND ABOVE
Use your SkillsFuture Credit balance to offset your nett course fee. Singaporeans receive a base credit of S$500.
PSEA
SINGAPORE CITIZENS AGED 30 AND BELOW
Use your Post-Secondary Education Account to pay for SkillsFuture-related course fees. Apply via your bank or MOE.
SFEC
ELIGIBLE SME EMPLOYERS
Employers can use SkillsFuture Enterprise Credit (S$10,000) to offset up to 90% of out-of-pocket course fees on top of existing schemes. Check eligibility at enterprisesg.gov.sg.
3. WORKED EXAMPLE
Example assumes you have at least S$299.70 SkillsFuture Credit opening credit balance. Actual nett fee depends on your specific eligibility.
Course Schedule
Mark Your Calendar!
Duration: 2 Days (16 Hours)
| Course Dates | Trainer |
|---|---|
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22, 23 Sep 2026 - 9:00am - 6:00pm Tue, Wed · In-Person
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27, 28 Oct 2026 - 9:00am - 6:00pm Tue, Wed · In-Person
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21, 22 Dec 2026 - 9:00am - 6:00pm Mon, Tue · In-Person
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Frequently Asked Questions (FAQs)
The Need-to-Know Stuff, Fast
Everything you need to know about the course. Can’t find the answer you’re looking for? Please contact our friendly team.
No. All tools covered are designed for business professionals without a programming background. You will configure agents using natural-language instructions and no-code workflow builders, not by writing code.
That is fine. The course starts from the beginning and builds progressively. By the end of Day 1, you will have a working agent running. The pace is designed for first-time builders.
You will need a laptop and accounts on at least one or two of the covered platforms, most of which offer free tiers. A full list of required tools and setup instructions will be sent ahead of the course.
Especially relevant. Understanding what agents can and cannot do before an organisational rollout lets you make informed decisions about where to start, what to avoid and how to set realistic expectations.
Prompt engineering covers how to get better outputs from a single AI interaction. This course is about deploying AI that works autonomously across multiple steps and tools, without a human in the loop for every action.
Yes. The final session is a live build and presentation. Every participant leaves with at least one working agentic workflow scoped and built for their own business context, not a theoretical exercise.

