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Strengthen Brands with Solid Digital PR

WSQ Digital Public Relations Course

Elevate brand reputation with hands-on digital PR strategies, from media pitching and messaging to content amplification and crisis prep.

Boost Your Brand’s Credibility and Online Presence with Digital PR

Course Description

What is This Course About?

This course equips learners with the skills to plan, execute, and evaluate digital public relations (PR) campaigns that align with brand identity and strategic goals. Through practical exercises and scenario-based learning, participants will develop content calendars, media plans, and messaging strategies while leveraging digital tools for execution and monitoring.

The course also explores audience targeting, social sentiment tracking, and campaign optimisation, including handling legal, ethical, and crisis-related issues.

Digital Public Relations Course Description Infographic

Tools Covered

Inside your toolbox

Work with the same powerful tools the pros trust, practical, proven, and built to help you succeed from day one.

Target Audience

Made for the BOLD!

This course is suitable for PR professionals, communications specialists, marketers, and content creators who want to plan and manage digital PR campaigns. It is also ideal for teams responsible for brand reputation, stakeholder engagement, and social media presence.

Prerequisites

What You’ll Need to Get Started

Participants should be familiar with basic digital tools (e.g. Google Workspace, Microsoft Office) and have working knowledge of marketing or communications. No prior experience in PR is required, but comfort with content planning and digital channels is recommended.

Course Highlights

What You’ll Learn

In this Digital Public Relations course, you will:

  • Learn to align digital PR campaigns with brand identity and business goals
  • Apply digital tools and tactics to execute PR campaigns across multiple platforms
  • Evaluate campaign outcomes using performance metrics and sentiment analysis
  • Develop media plans and manage PR budgets effectively
  • Address crisis situations and legal/ethical responsibilities in digital communications

Course Objectives

What You’ll Takeaway

By the end of this course, you will be able to:

  • Design and execute digital PR campaigns using brand identity, digital PR strategies, and audience targeting to build perception and engagement
  • Select and organise appropriate PR tools, tactics, and media to maximise reach and message consistency
  • Implement PR campaigns aligned to brand strategy, budget, and content calendars while managing channels and monitoring online reputation
  • Evaluate campaign outcomes using metrics and sentiment data, addressing legal, ethical, and crisis considerations

Skills Gained:

Strategic Digital PR Planning

Develop the ability to align digital PR campaigns with brand identity and business goals, selecting clear objectives and target audiences from the outset.

Multi-Channel PR Execution

Gain proficiency in executing digital PR tactics across Paid, Earned, Shared and Owned (PESO) channels, leveraging relevant tools and platforms for outreach and media management.

Content & Campaign Management

Learn how to craft messaging, develop content calendars, manage budgets and schedule activities for a cohesive PR campaign workflow.

Reputation Monitoring & Crisis Response

Acquire skills in monitoring online sentiment and brand reputation in real time, and respond effectively to ethical, legal or crisis-related communication scenarios.

Campaign Analysis & Optimisation

Develop the capability to evaluate PR campaign performance using metrics such as reach, engagement and sentiment, and refine future strategies based on outcome data.


Certification Track

Level up!

Get certified. Get noticed. Get ahead.

A SkillsFuture WSQ Statement of Attainment (SOA) – Public Relations Campaign Management under the Skills Framework TSC and Certification of Completion by Equinet Academy will be awarded to candidates who have demonstrated competency in the WSQ Digital Public Relations course assessment and achieved at least 75% attendance.

Course Code: TGS-2025057946
Course Support Period: 14 Aug 2025 – 13 Aug 2027

Digital Public Relations Certificate Sample

Course Outline

Inside the course

This WSQ Digital Public Relations course covers digital PR strategy, media planning, audience targeting, content amplification, reputation monitoring, and crisis management. Learn to plan, execute, and evaluate multi-channel PR campaigns using digital tools, performance metrics, and sentiment analysis.

Digital Public Relations Course Outline Infographic

Developing and Implementing Targeted Digital PR Campaigns Aligned with Brand Identity

Instructor-Led
Lecture and Illustration
Case Study
Group Activity
  • Understand brand identity and online positioning
  • Identify and segment PR audiences using digital tools and data
  • Translate brand positioning and strategic goals into campaign objectives
  • Develop and execute digital PR campaigns with clear deliverables and timelines
Instructor-Led
Lecture and Illustration
Demonstration
Practical Application
  • Explore online PR tactics and match them to campaign stages
  • Use digital PR tools (e.g. media monitoring, outreach platforms) for campaign planning
  • Choose appropriate media options across Paid, Earned, Shared, Owned (PESO) channels
  • Integrate tools and platforms into cohesive digital PR plans
Instructor-Led
Lecture and Illustration
Hands-On Exercises
Peer Feedback
  • Plan PR budgets and allocate resources by campaign needs
  • Craft platform-specific PR messages with consistent brand voice
  • Manage multi-channel execution and monitor reputation in real time
  • Use tools and automation to streamline rollout and engagement tracking
Instructor-Led
Lecture and Illustration
Case Study
Discussion
  • Review performance using KPIs such as reach, engagement, and sentiment
  • Plan and respond to crisis scenarios with ethical and legal considerations
  • Address socio-cultural responsibilities in campaign content and targeting
  • Conduct campaign post-mortems to refine future strategies
  • Written Exam
  • Project

Trainers

Meet Your Educators

Lorraine Tan

Trainer Bio

Lorraine Tan

Lorraine Tan is a digital communications specialist with 18 years of experience leading end-to-end digital marketing and PR across government, healthcare, consumer goods, and tech, and has worked with MNCs and startups. She has led the launch of Singapore’s national health app, HealthHub, and nationwide campaigns to shift lifestyle behaviours. In regional and global roles at companies such as Tupperware Brands and DSM, she scaled omnichannel strategies across APAC, Europe, and the US. She also works with startups to elevate their founders' personal branding and corporate reputation on global media stages.

View Full Trainer Profile

Course Fee & Funding

Fund Your Brain Gain

Access funding opportunities and resources designed to fuel your learning goals.

Course Fee After Eligible SSG Subsidies:
From S$285.00 after SSG Subsidies

Full Course Fee (without funding)

S$950.00

S$285.00

SkillsFuture Baseline Funding + SkillsFuture Mid-Career Enhanced Subsidy (MCES)

  • Singapore Citizen 40-years old and above
  • Self-sponsored or Employer-sponsored (Non-SMEs)

Course fees after subsidies can be further offset by SkillsFuture Credit and are also UTAP claimable.

SkillsFuture Baseline Funding + Enhanced Training Support for SMEs (ETSS)

  • Individuals 21-years old and above
  • Singapore Citizen, Permanent Resident or Long Term Visitor Pass Plus (LTVP+) Holder
  • Employer-sponsored (SMEs)

Course fees after subsidies can be further offset by SkillsFuture Enterprise Credit (SFEC)

Apply Now

S$475.00

SkillsFuture Baseline Funding

  • Individuals 21-years old and above
  • Singapore Citizen, Permanent Resident or Long Term Visitor Pass Plus (LTVP+) Holder
  • Self-sponsored or Employer-sponsored

Course fees can be further offset by SkillsFuture Credit and are also UTAP claimable for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.

Apply Now


Course Schedule

Mark Your Calendar!

Discover course schedules crafted with you in mind, structured for balance, driven by your goals, ready for action.

Learning Mode Course Dates Duration Trainer

There are currently no intakes available. Please contact us to enquire on the next intake dates.

Frequently Asked Questions (FAQs)

The Need-to-Know Stuff, Fast

Everything you need to know about the course. Can’t find the answer you’re looking for? Please contact our friendly team.

This course is designed for PR professionals, marketers, communications specialists, and content creators who want to plan, execute, and manage digital PR campaigns.

No prior PR experience is required. The course is suitable for beginners with some knowledge of digital platforms and marketing concepts.

You will be introduced to digital PR tools such as media monitoring systems, outreach platforms, and sentiment analysis dashboards.

Yes. The course covers crisis communication strategies, legal considerations, and ethical responses to protect brand reputation.

The course includes scenario-based exercises, case studies, and hands-on activities to apply digital PR tools and frameworks.

You will be able to plan and execute digital PR campaigns, track results using KPIs, manage online brand reputation, and handle crisis situations effectively.


Brochure Download

See What’s Inside: Get the Brochure

Explore the course outline, key topics, and learning outcomes you will gain from this training.

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