Tat Yuen walks through why AI rarely fails at random but instead fails when a prompt is unclear or poorly structured, how to write sharper prompts using patterns like zero-shot, few-shot, and chain-of-thought, and how to refine them for stronger results across ChatGPT, Gemini, and Claude.
Not ready to register yet? Download the course brochure for the full module outline, learning objectives, and course fees. Download brochure
Specific tools’ depth of coverage may vary based on industry trends and learner needs.
ChatGPT
Gemini
Claude
This course is designed for individuals who want to move beyond basic prompting and develop a systematic approach to working with AI for complex business challenges.
It is suitable for:
To attain the Certified AI Practitioner (Business and Work Applications) 2.0 certification, learners are required to complete all four modules:
This is a SkillsFuture-funded course. The full course fee is S$499.00. Your nett fee depends on your citizenship, age, and whether you are sponsored by an SME employer. Additional offsets like SkillsFuture Credit and SFEC can stack on top of your nett fee.
Pick the row that describes you. Subsidies are applied at registration; no separate application is needed.
| Who you are | Subsidy | Nett fee |
|---|---|---|
| Singapore Citizen aged 40 and above, self-sponsored or employer-sponsored (Non-SME)MCES (MID-CAREER ENHANCED SUBSIDY) | Baseline 50% + MCES 20% = 70% total | S$149.70save S$349.30 |
| Singapore Citizen, PR, or LTVP+ Holder sponsored by an SME employerETSS (ENHANCED TRAINING SUPPORT FOR SMES) | Baseline 50% + ETSS 20% = 70% total | S$149.70save S$349.30 |
| Singapore Citizen, PR, or LTVP+ Holder aged 21 and above, self-sponsored or employer-sponsoredBASELINE FUNDING | Baseline 50% | S$249.50save S$249.50 |
| Foreigner / not eligible for SSG funding | Subsidies not applicable | S$499.00full fee |
Eligibility for ETSS depends on your employer’s SME status (ACRA-registered with annual sales of S$100M or less, or 200 employees or fewer). MCES applies to Singapore Citizens aged 40 and above. You receive whichever subsidy is most favourable, not both.
These stack on top of your SSG subsidy to further lower your out-of-pocket cost. You can combine more than one if you qualify.
Use your SkillsFuture Credit balance to offset your nett course fee. Singaporeans receive a base credit of S$500.
Use your Post-Secondary Education Account to pay for SkillsFuture-related course fees. Apply via your bank or MOE.
Employers can use SkillsFuture Enterprise Credit (S$10,000) to offset up to 90% of out-of-pocket course fees on top of existing schemes. Check eligibility at enterprisesg.gov.sg.
Example assumes you have at least S$149.70 SkillsFuture Credit opening credit balance. Actual nett fee depends on your specific eligibility.
Duration: 1 Day (8 Hours)
| Course Dates | Trainer |
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14 Sep 2026 - 9:00am - 6:00pm Mon · In-Person
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20 Oct 2026 - 9:00am - 6:00pm Tue · In-Person
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17 Dec 2026 - 9:00am - 6:00pm Thu · In-Person
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Everything you need to know about the course. Can’t find the answer you’re looking for? Please contact our friendly team.
Basic familiarity with at least one AI tool such as ChatGPT, Gemini, or Claude is required. Learners who have used AI for everyday tasks will be well positioned to engage. The course does not require technical or coding expertise.
Each learner or group selects one wicked problem from the four problem briefs in the course handout. A wicked problem is one with no single correct solution, competing stakeholder values, and genuine uncertainty. Working on a real, complex problem for the full day is what makes the learning durable.
The course covers more than 10 prompt patterns across the three phases: Persona Pattern, Flipped Interaction, Cognitive Verifier, Alternate Approach, Outline Expansion, Meta Language Creation, Chain-of-Thought, Zero-Shot CoT, ReAct Prompting, Task Decomposition, LLM Grading, Template Pattern, Root Prompt, Context Injection, Semantic Filter, Game Play Pattern, and Tail Generation.
Using ChatGPT is like having a conversation with AI. Prompt engineering is about designing a system that consistently produces high-quality outputs. You will learn proven prompt patterns, reasoning techniques, evaluation frameworks, and AI guardrails that help generate more reliable insights, stronger analysis, and better decisions.
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