The Productivity Solutions Grant (PSG) is one of Singapore’s most practical and impactful initiatives designed to help local businesses enhance their operations through technology and automation. It provides targeted support to small and medium-sized enterprises (SMEs) looking to modernise their processes, reduce manual workload, and improve overall productivity. With co-funding of up to 50% available, the PSG makes it more financially viable for businesses to adopt new tools and systems that they might otherwise delay investing in.
If you want to know more about PSG, you can also read this article here.
However, despite its clear advantages, many SMEs find themselves grappling with the same fundamental question: What equipment can I claim under the PSG? With hundreds of options and vendors listed across various industries, it can be difficult to know which tools are eligible and which ones are not.
That’s where this guide comes in. We’ll simplify the process by walking you through the full range of PSG-supported equipment, showing you how to find the most up-to-date equipment lists, and sharing practical advice on selecting the right tools that genuinely improve efficiency. Whether you’re in F&B, retail, manufacturing, or logistics, you’ll gain clarity on what’s available, how to apply, and how to make the most of the grant.
What Is the PSG and Why Does It Matter
The Productivity Solutions Grant (PSG) is a government initiative designed to help SMEs in Singapore adopt pre-approved productivity-enhancing solutions, including IT software and industry-specific equipment. The grant provides up to 50% funding support for eligible purchases, making it significantly easier for businesses to invest in tools that support long-term growth and efficiency. Each business is eligible for up to S$30,000 in total PSG funding per financial year, defined as 1 April to 31 March. This cap applies regardless of the number of solutions or applications submitted.
The PSG supports a wide range of industries, including:
Retail
Food & Beverage (F&B)
Logistics and Warehousing
Manufacturing and Engineering
Professional Services
Environmental Services
In addition, a special support scheme for Small and Medium Practices (SMPs) in the Accountancy sector is available from September 2023 to August 2025. This initiative allows accounting firms to claim up to 50% support for digital solutions tailored to audit, tax, and practice management, helping them streamline processes and meet regulatory demands more efficiently.
Each sector has its own set of approved solutions tailored to common operational needs. For instance, an F&B outlet might claim automated cooking equipment, while a logistics firm may apply for smart pallet systems or tracking tools.
If your business is exploring ways to automate repetitive tasks, improve data management, or upgrade outdated equipment, the PSG can be a powerful enabler, significantly reducing your upfront investment.
To understand if your planned upgrade qualifies, visit the GoBusiness PSG Solutions directory, where you can filter by industry, solution type, and equipment category.
What Equipment Can I Get PSG Funding For in My Industry?
One of the key advantages of the PSG lies in its comprehensive support across industries. However, the equipment you choose must be from a pre-scoped list of eligible solutions. These pre-approved solutions are designed to meet common operational needs across key sectors and are regularly updated to reflect evolving technology trends.
Each approved solution has gone through a vetting process by Enterprise Singapore, IMDA, or relevant sectoral agencies to ensure its productivity impact. Below are examples of PSG-eligible equipment categorised by sector—each selected to help streamline workflows, boost efficiency, and support long-term growth.
Not all machinery qualifies under PSG. The key is to stick to pre-scoped equipment solutions listed on the GoBusiness PSG portal. Here’s a breakdown of equipment categories that have consistently appeared in the approved list:
1. Food & Beverage Equipment
Blast chillers, combi ovens, noodle boilers
POS-integrated kitchen displays
Vacuum packaging machines
Commercial dishwashers with energy-saving features
Automated beverage dispensers
Smart cooking appliances integrated with kitchen management software
To dive deeper into how the PSG supports food businesses, visit the Enterprise Singapore F&B sector page. It provides a detailed overview of government-backed tools, success stories from other F&B brands, and guidance on how digitalisation and automation can transform kitchen operations, improve consistency, and optimise manpower—key factors for growing cafés, restaurants, or central kitchens.
Explore applicable retail tech via the Retail Digitalisation Guide by IMDA, which showcases recommended tools like smart POS, self-checkout systems, and CRM-integrated platforms. The guide is designed to help retail businesses adopt future-ready solutions while staying PSG-compliant.
3D printers for prototyping and low-volume production
To see how the PSG supports the manufacturing sector, explore the Advanced Manufacturing PSG directory. You’ll find vetted solutions that help automate workflows, reduce manpower costs, and improve production timelines—critical factors for scaling manufacturers or engineering firms.. You can visit the Advanced Manufacturing PSG directory to discover vetted solutions that automate workflows and improve production timelines, critical for scaling manufacturers and engineering firms.
4. Cleaning & Environmental Tools
Commercial floor scrubbers
Electrostatic sprayers
Smart waste collection systems
HEPA-grade vacuum systems
UV-C disinfection machines
Robotic floor cleaners with navigation sensors
The NEA’s Environmental Services Industry Digital Plan outlines approved tools for the cleaning and sanitation industry. Whether you’re a facility management firm or service provider, these solutions help maintain hygiene standards, automate cleaning, and reduce manpower dependence. outlines approved tools for the cleaning and sanitation industry. Whether you’re a facility management firm or service provider, these solutions help maintain hygiene standards, automate cleaning, and reduce manpower dependence.
5. Logistics & Warehousing Equipment
Forklifts with tracking tech
Smart pallet jacks
Automated conveyor belts
RFID inventory tracking tools
Warehouse management software-integrated devices
Mobile label printers and scanners
Visit the Logistics PSG category to see how supply chain operations can benefit from grant-backed tools. From automating picking processes to improving inventory accuracy, these solutions are ideal for distribution hubs, freight operators, and e-commerce fulfilment centres. to see how supply chain operations can benefit from grant-backed tools. From automating picking processes to improving inventory accuracy, these solutions are ideal for distribution hubs, freight operators, and e-commerce fulfilment centres.
6. Administrative & Office Tools
Smart multifunction printers
Video conferencing systems
Digital document management tools
Visitor management systems
Office booking and room scheduling platforms
Enterprise password management and security tools
Explore the PSG IT Solutions list to find pre-approved systems for smarter office operations. Whether you manage a hybrid team or need tighter digital workflows, PSG-backed IT tools can help boost collaboration, cybersecurity, and paperless documentation. to find pre-approved systems for smarter office operations. Whether you manage a hybrid team or need tighter digital workflows, PSG-backed IT tools can help boost collaboration, cybersecurity, and paperless documentation.
As of October 2024, new solution categories such as Cyber Essentials-ready packages and AI-powered chatbots were added to the PSG listing to support businesses in digital trust, cybersecurity, and customer engagement. Generative AI tools are now PSG-eligible (as of mid-2025), especially for use cases in marketing, sales, and customer service.
These include AI copywriting assistants, chatbots with CRM integration, automated video creation tools, and analytics-powered customer engagement platforms. Businesses can adopt such tools to streamline content generation, improve customer interactions, and gain faster insights.
Visit the GoBusiness PSG directory and filter for AI-enabled tools under Digital Marketing or Professional Services to view eligible solutions.
What’s Not Covered by PSG (And Common Mistakes to Avoid)
While the PSG offers excellent financial support for many types of equipment and software, not everything is eligible. Here’s a closer look at what’s typically excluded and common pitfalls you’ll want to avoid.
Ineligible Equipment and Costs
Although many tools are designed to improve business productivity, the PSG only covers items that meet strict eligibility criteria. These commonly excluded items include:
Non-approved solutions or vendors: If the product or vendor isn’t listed in the GoBusiness PSG Solutions directory, it won’t be claimable under the grant.
Custom-built or modified machinery: Tailored solutions or proprietary builds—even if more efficient—are not covered unless they appear on the approved list.
Used, refurbished, or second-hand equipment: The PSG only funds new equipment directly from listed vendors.
General-purpose office items: Items like desks, chairs, microwaves, or air conditioners are considered operational overhead—not productivity tools.
Standalone installation, setup, or training fees: These are only covered if explicitly bundled into a pre-approved solution.
Personal-use items or offsite tools: Equipment used at non-registered business locations or for non-commercial purposes is ineligible.
It’s also worth noting that used, second-hand, or non-standard customised equipment remains ineligible, even if it contributes to productivity.
Common Mistakes That Could Cost You
Even if you choose eligible equipment, a misstep in the process can make your claim invalid. Key mistakes include:
Purchasing before approval: The most frequent error. If you place an order, make a payment, or sign a contract before receiving formal approval, the entire claim becomes void.
Wrong SSIC code: Your Singapore Standard Industrial Classification (SSIC) code must align with the solution’s approved sector. Applying under the wrong code will get your application rejected.
Using unverified vendors: Only vendors listed in the PSG portal are eligible. A vendor’s previous approval status doesn’t guarantee current eligibility.
Incomplete or missing documents: Missing deployment reports, proof of usage, or proper payment receipts are common reasons for claim rejection.
How Can I Make Sure My PSG Claim Gets Approved?
Always check vendor and solution eligibility: Cross-reference both with the GoBusiness PSG directory.
Delay purchases until after approval: This single step can protect your claim from disqualification.
Ensure your SSIC code is accurate: Confirm it aligns with the approved sector category.
Work with experienced grant advisors: Our PSG consultation team can walk you through the entire process and help review your application documents.
Special Case: PSG Job Redesign Consultancy – 70% Support
Although most PSG equipment grants are capped at 50%, Job Redesign Consultancy projects continue to enjoy up to 70% funding. These consultancies are aimed at helping SMEs restructure job roles, workflows, and organisational processes to improve productivity and job quality. This applies across industries and is especially useful for companies undergoing transformation or workforce resizing.
Understanding what PSG doesn’t cover—and avoiding these frequent mistakes—ensures your funding process is smooth, your time is used wisely, and your business receives the full benefit of this government support.
1. Identify the Equipment
Browse the GoBusiness PSG Solutions directory to find pre-approved equipment or software that fits your business needs. Use the filters to search by sector and solution type. For example, if you’re in logistics, you can filter for warehouse automation tools or barcode scanning systems.
Always double-check whether the product is currently approved and listed. Be mindful that product availability and listing status can change, so it’s wise to save a PDF or screenshot of the item as a reference.
Practical Steps for Evidence Collection
Filter and identify: In the GoBusiness portal, select your sector (e.g., Logistics) and solution type (e.g., Equipment → Warehouse Management).
Search for key tools: Enter terms such as “barcode scanner”, “smart pallet jack”, or “automated tools management system”.
Confirm the listing: Click on a result like Automated Tools Management System to view details—this will display vendor name, specs, and cost caps.
Download or screenshot: Click “Download PDF” or take a screenshot showing:
The equipment name
Approved vendor(s)
Date or metadata
Specifications and caps
Why This Matters
Grant eligibility proof: Documentation ensures your equipment was PSG-approved at the time of
Prevents disqualification: Helps address any future queries by showing you acted based on available listings.
Streamlines your audit trail: Verifiable records support smooth reimbursement with the Business Grants Portal.
Once you’ve selected your equipment, contact the pre-approved vendor listed on the PSG portal. Request an official quote with details that match your ACRA-registered business name, UEN, and deployment address. This ensures alignment with your eventual claim. Some vendors will also assist in the application documentation—this can save you time and reduce the likelihood of rejection.
3. Submit Your Application via the Business Grants Portal
Head over to the Business Grants Portal (BGP) and log in with your CorpPass. Upload the required supporting documents:
Latest ACRA BizFile
Vendor quotation
Equipment specifications and business use case
Deployment plan
4. Be precise
Incomplete or inconsistent information is a major reason why applications get delayed or rejected. Use official templates where provided, and ensure that all file uploads are named and legible.
5. Wait for Approval
This is where many businesses misstep. Do not make any purchases or pay deposits until you receive your Letter of Offer. This official grant approval outlines the approved amount and timeline. Pre-purchasing or signing vendor agreements before the Letter of Offer is issued will disqualify your claim automatically.
6. Make the Purchase
Once your application is approved, proceed with the purchase and deployment as outlined in your application. Retain all related documents, including signed delivery orders, payment confirmations, warranty cards, and photographs of the equipment in your office or facility. These will be required for your claim.
7. Deploy and Submit for Reimbursement
After deploying the solution, submit your claim via the BGP. You’ll need to upload:
Final invoice
Proof of payment (e.g., bank transfer receipt or cheque copy)
Deployment report or usage documentation
Photo evidence of implementation
8. Reimbursement
Your reimbursement will be processed within 4–6 weeks, provided that all documentation is in order. Missing details or mismatched records will delay disbursement.
Note: As of 2025, the typical approval time is 6 weeks, and funds are disbursed via PayNow Corporate within approximately 14 business days after successful claim submission.
For a more detailed walkthrough and submission checklist, refer to Enterprise Singapore’s PSG Application Guide. This guide provides a step-by-step breakdown of application stages, required document formats, and helpful examples of successful claims.
It’s particularly useful for first-time applicants or SMEs applying for multiple solutions, as it helps businesses plan applications properly, avoid disqualifying errors, and maximise their funding potential.
Real Examples of PSG-Approved Tools That Improved Productivity
To better understand the tangible benefits of the PSG, here are a few practical examples of how businesses have used the grant effectively:
1. Catering Business (F&B Sector)
A mid-sized caterer adopted a PSG‑approved combi oven, which conducts convection, steam, or combination cooking with fully programmable settings—a solution listed at a cost cap of S$37,500. By automating cooking cycles and reducing manual oversight, businesses often achieve 35‑50% faster meal prep times, enabling kitchen staff to focus on consistency, plating, and quality control.
A logistics operator implemented barcode scanners—commonly listed under warehouse automation—alongside smart pallet jacks acquired via PSG support. According to industry literature, barcode systems can reduce picking errors and speed up scanning cycles, sometimes cutting labour needs by over 20% during peak periods MDPI. These tools ensure greater inventory accuracy and faster fulfilment cycles.
A neighbourhood bookstore leveraged a GoBusiness PSG-approved Integrated POS system (with CRM features) to elevate its retail operations. The Enterprise Singapore Heartland Enterprises case studies highlight similar setups:
“The digital POS allowed us to monitor our sales and inventory easily, enabling us to transform into a data-driven company.” — Mr Nicolas Lai, owner of Lye Nai Shiong.
This case illustrates the shift from manual sales tracking to cloud-enabled systems that enhance speed, accuracy, and customer loyalty, reflecting the value of CRM-integrated POS solutions for small retailers.
You can explore more Heartland success stories and POS support examples at Enterprise Singapore’s page:
PSG supports SMEs purchasing advanced machinery, such as CNC milling machines, under the “General Advanced Manufacturing Equipment” category with funds of up to 50%. This is confirmed here: GoBusiness – General Advanced Manufacturing Equipment
Studies on CNC adoption show that such machines significantly increase production precision, reduce labour involvement, and lower per-piece cycle times. Manufacturers typically report faster turnaround and higher-quality output.
While specific Singapore SME case studies for CNC machines may require access to vendor testimonials, this official listing confirms CNC milling machines are valid PSG equipment purchases. A digital daily management system can further optimise the use of these machines by standardising workflows and centralising data.
These real-life examples highlight how PSG-funded tools can directly improve efficiency, reduce errors, and enable long-term growth across different industries.
To read more, check out the full Enterprise Singapore success stories archive or speak with our consultants to find case studies relevant to your industry.
Tips to Choose the Right Equipment (That Gets Approved and Performs)
Not all pre-approved solutions will be the right fit for your business. To get the most out of your PSG funding, it’s important to choose tools that solve real operational challenges and deliver measurable results.
Here’s how to select the right PSG-approved equipment:
Start with your biggest operational pain points: Is your business struggling with inventory tracking, manual data entry, long prep times, or a lack of collaboration? Prioritise equipment that directly addresses those gaps.
Check compatibility with existing systems: For example, a new POS system should integrate seamlessly with your accounting or CRM tools. The more connected your solutions are, the higher your productivity gains.
Prioritise scalability: Choose tools that can grow with your business. A small printer might suffice now, but a cloud-based document solution may support longer-term expansion.
Look for real use cases: Ask the vendor for industry-specific case studies or testimonials. PSG vendors often have experience deploying similar solutions in your sector.
Evaluate post-sale support: A strong support plan (training, warranty, on-site help) increases the likelihood of success.
Align your SSIC code to the solution category: Ensure your registered business activity matches the solution’s approved sector. Mismatched codes are a common reason for grant rejection.
Use the GoBusiness PSG directory: Always filter by industry and solution type to narrow down the tools that match your operational goals.
Need help to assess your current workflows and choose tools that align? The PSG consultation support team can assist you.
Your PSG Grant Checklist: Step-by-Step Application Guide
To maximise the benefits of the PSG, it’s important to follow a structured approach and stay organised throughout the process. Here’s an actionable checklist you can use to guide your journey:
Review your business challenges and objectives: Identify key operational gaps, such as high labour costs, inventory inaccuracy, or workflow bottlenecks.
Select the right PSG category: Determine which category your business falls under—Retail, F&B, Logistics, etc.—and focus your search accordingly.
Wait for official approval: Don’t make any payment or purchase until your Letter of Offer (LOF) is issued.
Purchase and deploy the solution: Follow the deployment plan as stated in your application.
Submit for reimbursement:
Final invoice
Proof of payment
Photo evidence of deployment
Usage documentation
Track your reimbursement status: Most reimbursements take 4–6 weeks.
Use this checklist in tandem with Enterprise Singapore’s official PSG Application Guide for a smooth, compliant submission. You can also download our Grant Readiness Kit to ensure your team is fully prepared.
By staying organised and following this roadmap, your business can make the most of the PSG, transforming day-to-day operations while saving on upfront costs.
How to Use the PSG Grant Strategically for Long-Term Impact
Applying for the PSG Grant isn’t just about securing funding—it’s about making smart, forward-looking decisions for your business. When you choose equipment that solves real challenges, streamlines operations, and scales with your team, the PSG becomes more than just financial aid—it becomes a lever for transformation.
Real SMEs across F&B, retail, logistics, and manufacturing have already proven how a single PSG-funded solution can free up staff time, improve service delivery, or cut operational costs. But the key isn’t just in the application—it’s in the preparation. From aligning your SSIC code to choosing the right vendor, every step counts.
Whether you’re buying your first smart POS system or integrating robotics into your workflow, the PSG is a chance to do it right, without overextending your budget.
If you’re unsure where to begin, our PSG Grant Consultation can help you identify eligible tools, assess your workflow, and prepare a compliant, competitive application.
Key Takeaways: How to Use the PSG Grant Strategically and Effectively
The Productivity Solutions Grant (PSG) is more than financial support—it’s a catalyst for smarter, more scalable business operations. Here’s what every SME should remember:
1. PSG Covers Up to 50%, But Only for Approved Tools
The PSG only subsidises equipment and systems listed in the GoBusiness PSG Solutions directory. Custom or second-hand equipment, even if useful, will not qualify.
2. Sector Matching Matters
Each tool is pre-scoped for specific industries. Your registered business activity (SSIC code) must match the category of the equipment you’re applying for.
Why it matters: A mismatch between your SSIC code and the tool’s sector will cause immediate rejection.
3. Don’t Buy Until You Receive the Letter of Offer
Purchasing before approval is the number one reason applications are rejected. Wait for formal confirmation before committing to any vendor.
4. The Application Is Documentation-Heavy
Missing or mismatched files—like invoices, deployment plans, or proof of usage—can delay or void your reimbursement. Be thorough and accurate from day one.
5. Choose Tools That Solve Real Operational Problems
The most effective upgrades directly address existing workflow pain points. Think inventory management, manual data entry, inefficient scheduling, or outdated systems.
Smart selection delivers real ROI.
6. Real-World Success Is Proven
Many businesses—across catering, logistics, retail, and manufacturing—have achieved double-digit gains in efficiency using PSG-backed solutions. These aren’t abstract benefits; they’re measurable improvements in time, labour, and output.
7. Treat the PSG Like a Project, Not a Transaction
From shortlisting tools to preparing documentation, the PSG application is a business improvement exercise. When managed well, it delivers long-term returns beyond just the funding.
8. Timelines Are Tight—Stay Organised
Once approved, you must deploy and submit your reimbursement claim within the given timeframe. Most payouts take 4–6 weeks from submission, assuming everything is in order.
9. Ongoing Accountability Is Required
After deployment, you’re expected to show how the tool is being used. This includes documentation, photos, and usage reports. Plan for this from the start.
10. Expert Help Makes a Difference
If you’re unsure how to select the right tool or avoid red tape, a consultation can save weeks of effort. Guidance from a PSG advisor can reduce costly mistakes and accelerate your application.
11. New Support for AI, Accountancy, and Job Redesign
PSG now includes funding for Generative AI tools (mid-2025), accounting software for SMPs (till Aug 2025), and Job Redesign Consultancy projects (up to 70%). These reflect the government’s push toward smarter, future-ready business transformations.
12. Know Your Funding Cap and Timeline
Each business can receive up to S$30,000 per year in PSG support. Claims typically take 6 weeks for approval and another 2 weeks for disbursement via PayNow. Plan your timelines accordingly.
Conclusion
The PSG grant isn’t just a funding opportunity—it’s a strategic tool to future-proof your operations. Whether you’re upgrading kitchen equipment, automating inventory, or transitioning to smarter office systems, the key lies in choosing pre-approved solutions that serve your specific goals.
When you combine government support with strategic planning, digital transformation becomes far more accessible—even for small businesses.
If you’re looking to develop a comprehensive e-commerce or digital adoption strategy that aligns with PSG requirements, we recommend the E-commerce Strategy Course by Equinet Academy. This programme equips you with actionable insights into building sustainable digital strategies, choosing the right tools, and aligning them with your business objectives.
Take full advantage of the PSG and move confidently toward a more productive, digital-ready business.
Queennie Taroy
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