Equinet Academy

WSQ Design Thinking Course

Develop User-Centred Solutions that Work

Course Description

This course introduces the principles, tools, and practical applications of design thinking in the workplace. Learners will explore design thinking frameworks, apply them to work processes, prototype solutions, and strategise how to embed a culture of innovation within their organisations.

Through a hands-on approach, learners will define problems using user research, generate innovative ideas collaboratively, and develop prototypes to test and validate solutions. They will also learn strategies to implement design thinking across organisational functions, evaluate the impact of ideas, and present outcomes effectively to stakeholders.

Target Audience

Suitable for working professionals, managers, and team leaders seeking to drive innovation, improve problem-solving approaches, and enhance user-centred thinking in their organisations.

Course Highlights

In this Design Thinking course, trainees will:

Learn the principles, stages, and tools of the design thinking process.
Apply design thinking frameworks to define workplace problems and generate innovative ideas.
Conduct user research, empathy mapping, and collaborative brainstorming sessions.
Develop and test prototypes to validate solutions with real user feedback.
Gain hands-on experience in prototyping methodologies, tools, and evaluation techniques.
Present and communicate design outcomes effectively to stakeholders.
Explore case studies of how organisations apply design thinking successfully.
Learn strategies to embed a culture of innovation across organisational functions.

Course Objectives

By the end of this course, you will be able to:

Understand the key principles and stages of the design thinking process
Apply design thinking frameworks and tools to identify and solve problems
Develop and test prototypes to validate ideas
Collaborate effectively to generate innovative solutions
Implement and evaluate design thinking initiatives in an organisational context

Certification

A SkillsFuture WSQ Statement of Attainment (SOA) – Design Thinking Practice under the Skills Framework TSC and Certification of Completion by Equinet Academy will be awarded to candidates who have demonstrated competency in the Design Thinking course assessment and achieved at least 75% attendance.

Course Outline

Introduction to Design Thinking Concepts

Instructor-Led | Mode of Delivery (Lecture & Illustration, Group Discussion, Case Study)

Learning Outcome: Explain the principles, purpose, and process of design thinking within an organisational context

Define the concept and importance of design thinking
Describe the stages in the design thinking process
Recognise traits of effective design thinkers
Identify design thinking tools and frameworks
Identify how design thinking is applied in other organisations

Applying Design Thinking to Work Processes

Instructor-Led | Mode of Delivery (Lecture & Illustration, Demonstration & Practical Activity)

Learning Outcome: Demonstrate how to apply design thinking tools and methodologies to define problems and generate ideas

Describe methods of applying design thinking in organisations
Apply design thinking frameworks and tools to real work scenarios
Define design problems based on user research
Generate new ideas collaboratively
Explore concept of design thinking in organisational innovation

Prototyping and Testing Design Ideas

Instructor-Led | Mode of Delivery (Lecture & Illustration, Demonstration & Practical Activity, Feedback Session)

Learning Outcome: Demonstrate prototyping techniques to communicate and test design ideas effectively

Explain prototyping methodologies and tools
Facilitate prototype development sessions
Communicate design outcomes clearly
Benchmark ideas using simple metrics
Review feedback from prototype testing

Implementing and Embedding Design Thinking

Instructor-Led | Mode of Delivery (Lecture & Illustration, Group Activity, Case Study Analysis)

Learning Outcome: Illustrate strategies to embed design thinking across organisational functions and evaluate impact

Describe implementation plans for design thinking culture
Facilitate knowledge transfer sessions within teams
Present final design outcomes to stakeholders
Compare design thinking usage in other organisations
Evaluate overall outcomes of implemented ideas

Trainers

Jeremiah Maximus Lim

Founder of UNGRUMP.CO Digital Marketing Agency
10+ Years of Industry Experience
Certified Adult Educator with WSQ Advanced Certificate in Learning and Performance (ACLP)

Course Fees

Course Fee:
S$990.00 (inclusive of 9% GST)

Course Fee After Eligible SSG Subsidies:
From S$297.00 (inclusive of 9% GST) after SSG Subsidies

Self-Sponsored Individuals

SkillsFuture Mid-Career Enhanced Subsidy (MCES)

Eligible for Singapore Citizens, aged 40 years old and above

Nett course fee payable (including 9% GST): S$297.00

Course fees after subsidies can be further offset by SkillsFuture Credit.

SkillsFuture Baseline Funding

Eligible for 21 years old and above, and a

Singaporean Citizen; or
Permanent Resident; or
Long Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$495.00

Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.

Company-Sponsored (SMEs)

SkillsFuture Enhanced Training Support for SMEs (ETSS)

Eligible for SME Company-Sponsored, 21 years old and above, and a

Singapore Citizen; or
Permanent Resident; or
Long-Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$297.00

Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)

Company-Sponsored (Non-SMEs)

SkillsFuture Baseline Funding

Eligible Non-SME Company-Sponsored, 21 years old and above, and a

Singaporean Citizen; or
Permanent Resident; or
Long Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$495.00

Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)

SkillsFuture Mid-Career Enhanced Subsidy (MCES)

Eligible for Non-SME Company-Sponsored, Singapore Citizens, aged 40 years old and above

Nett course fee payable (including 9% GST): S$297.00

Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)

Check your eligible grant amount and nett payable course fees when you apply now.

Course Schedule

Total hours: 2 days (16 hours)

Learning Mode	Course Dates	Duration	Trainer
In-Person	10, 11 Mar 2026 (Tue, Wed)	9.00am - 6.00pm	Jeremiah Maximus Lim
In-Person	05, 06 May 2026 (Tue, Wed)	9.00am - 6.00pm	Jeremiah Maximus Lim
In-Person	04, 05 Aug 2026 (Tue, Wed)	9.00am - 6.00pm	Jeremiah Maximus Lim
In-Person	03, 04 Nov 2026 (Tue, Wed)	9.00am - 6.00pm	Jeremiah Maximus Lim

Click on the course dates above to register online.

Frequently Asked Questions (FAQs)

Who is this course for?

This course is suitable for working professionals, managers, team leaders, and innovators looking to improve problem-solving and drive user-centred innovation within their organisations.

Do I need any prior experience with design thinking?

No prior experience is required. The course starts with fundamental concepts and progressively builds practical skills through exercises and team activities.

Will I work on real-world problems?

Yes. You will apply design thinking frameworks to real or simulated workplace challenges, developing and testing solutions during the course.

Is the course hands-on?

Absolutely. The course includes collaborative workshops, prototyping sessions, and group discussions to ensure practical application.

Will I learn how to create prototypes?

Yes. The course covers prototyping methodologies and tools, enabling participants to build and test simple prototypes.

How will this course help my organisation?

You’ll learn to embed a culture of innovation, apply structured problem-solving techniques, and deliver solutions that align with user needs and business goals.