Equinet Academy
WSQ Design Thinking Course
Develop User-Centred Solutions that Work
Jeremiah Maximus Lim
- Founder of UNGRUMP.CO Digital Marketing Agency
- 10+ Years of Industry Experience
- Certified Adult Educator with WSQ Advanced Certificate in Learning and Performance (ACLP)
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WSQ-accredited courses are eligible for SkillsFuture subsidies.
Develop User-Centred Solutions that Work
Course Description
This course introduces the principles, tools, and practical applications of design thinking in the workplace. Learners will explore design thinking frameworks, apply them to work processes, prototype solutions, and strategise how to embed a culture of innovation within their organisations.
Through a hands-on approach, learners will define problems using user research, generate innovative ideas collaboratively, and develop prototypes to test and validate solutions. They will also learn strategies to implement design thinking across organisational functions, evaluate the impact of ideas, and present outcomes effectively to stakeholders.
Target Audience
Suitable for working professionals, managers, and team leaders seeking to drive innovation, improve problem-solving approaches, and enhance user-centred thinking in their organisations.
Course Highlights
In this Design Thinking course, trainees will learn:
- Learn the principles, stages, and tools of the design thinking process.
- Apply design thinking frameworks to define workplace problems and generate innovative ideas.
- Conduct user research, empathy mapping, and collaborative brainstorming sessions.
- Develop and test prototypes to validate solutions with real user feedback.
- Gain hands-on experience in prototyping methodologies, tools, and evaluation techniques.
- Present and communicate design outcomes effectively to stakeholders.
- Explore case studies of how organisations apply design thinking successfully.
- Learn strategies to embed a culture of innovation across organisational functions.
Course Objectives
By the end of this course, you will be able to:
- Understand the key principles and stages of the design thinking process
- Apply design thinking frameworks and tools to identify and solve problems
- Develop and test prototypes to validate ideas
- Collaborate effectively to generate innovative solutions
- Implement and evaluate design thinking initiatives in an organisational context
Certification
A SkillsFuture WSQ Statement of Attainment (SOA) – Design Thinking Practice under the Skills Framework TSC and Certification of Completion by Equinet Academy will be awarded to candidates who have demonstrated competency in the Design Thinking course assessment and achieved at least 75% attendance.
Course Outline
Instructor-Led | Mode of Delivery (Lecture & Illustration, Group Discussion, Case Study)
Learning Outcome: Explain the principles, purpose, and process of design thinking within an organisational context
- Define the concept and importance of design thinking
- Describe the stages in the design thinking process
- Recognise traits of effective design thinkers
- Identify design thinking tools and frameworks
- Identify how design thinking is applied in other organisations
Instructor-Led | Mode of Delivery (Lecture & Illustration, Demonstration & Practical Activity)
Learning Outcome: Demonstrate how to apply design thinking tools and methodologies to define problems and generate ideas
- Describe methods of applying design thinking in organisations
- Apply design thinking frameworks and tools to real work scenarios
- Define design problems based on user research
- Generate new ideas collaboratively
- Explore concept of design thinking in organisational innovation
Instructor-Led | Mode of Delivery (Lecture & Illustration, Demonstration & Practical Activity, Feedback Session)
Learning Outcome: Demonstrate prototyping techniques to communicate and test design ideas effectively
- Explain prototyping methodologies and tools
- Facilitate prototype development sessions
- Communicate design outcomes clearly
- Benchmark ideas using simple metrics
- Review feedback from prototype testing
Instructor-Led | Mode of Delivery (Lecture & Illustration, Group Activity, Case Study Analysis)
Learning Outcome: Illustrate strategies to embed design thinking across organisational functions and evaluate impact
- Describe implementation plans for design thinking culture
- Facilitate knowledge transfer sessions within teams
- Present final design outcomes to stakeholders
- Compare design thinking usage in other organisations
- Evaluate overall outcomes of implemented ideas
Trainers
Jeremiah Maximus Lim
- Founder of UNGRUMP.CO Digital Marketing Agency
- 10+ Years of Industry Experience
- Certified Adult Educator with WSQ Advanced Certificate in Learning and Performance (ACLP)
Course Fees
Course Fee:
S$990.00 (inclusive of 9% GST)
Course Fee After Eligible SSG Subsidies:
From S$297.00 (inclusive of 9% GST) after SSG Subsidies
SkillsFuture Mid-Career Enhanced Subsidy (MCES)
Eligible for Singapore Citizens, aged 40 years old and above
Nett course fee payable (including 9% GST): S$297.00
Course fees after subsidies can be further offset by SkillsFuture Credit.
SkillsFuture Baseline Funding
Eligible for 21 years old and above, and a
- Singaporean Citizen; or
- Permanent Resident; or
- Long Term Visitor Pass Plus (LTVP+) Holder
Nett course fee payable (including 9% GST): S$495.00
Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.
Enhanced Training Support for SMEs (ETSS)
Eligible for SME Company-Sponsored, 21 years old and above, and a
- Singapore Citizen; or
- Permanent Resident; or
- Long-Term Visitor Pass Plus (LTVP+) Holder
Nett course fee payable (including 9% GST): S$297.00
Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)
SkillsFuture Baseline Funding
Eligible Non-SME Company-Sponsored, 21 years old and above, and a
- Singaporean Citizen; or
- Permanent Resident; or
- Long Term Visitor Pass Plus (LTVP+) Holder
Nett course fee payable (including 9% GST): S$495.00
Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)
SkillsFuture Mid-Career Enhanced Subsidy (MCES)
Eligible for Non-SME Company-Sponsored, Singapore Citizens, aged 40 years old and above
Nett course fee payable (including 9% GST): S$297.00
Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)
Check your eligible grant amount and nett payable course fees when you apply now.
Frequently Asked Questions (FAQs)
This course is suitable for working professionals, managers, team leaders, and innovators looking to improve problem-solving and drive user-centred innovation within their organisations.
No prior experience is required. The course starts with fundamental concepts and progressively builds practical skills through exercises and team activities.
Yes. You will apply design thinking frameworks to real or simulated workplace challenges, developing and testing solutions during the course.
Absolutely. The course includes collaborative workshops, prototyping sessions, and group discussions to ensure practical application.
Yes. The course covers prototyping methodologies and tools, enabling participants to build and test simple prototypes.
You’ll learn to embed a culture of innovation, apply structured problem-solving techniques, and deliver solutions that align with user needs and business goals.