5+ Years of Counseling and Psychotherapy Experience with Marginalized Populations
Experienced Psychotherapist Specializing in Trauma and Addiction Recovery
Certified Clinical Trauma Specialist (Individual and Addictions)
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Anger is often misunderstood as an emotion to suppress or avoid, but this course takes a transformative approach. Rather than controlling anger, participants will learn to embrace and understand it as a powerful emotion that, when handled properly, can lead to personal and professional growth. By diving deep into the roots of anger, this course offers practical ways to address it with empathy and clarity, helping to foster better communication and healthier relationships within the workplace.
Designed for team leads, HR professionals, and those leading diverse teams, the course focuses on equipping you with essential tools for navigating anger in high-stakes environments. You will learn not only how to manage your own emotions, but also how to hold space for others experiencing anger. This training covers the high cost of unchecked anger in the workplace and how, through observation and reflection, you can transform conflict into collaboration. With a focus on practical, real-world applications, participants will walk away with strategies to create a supportive and open team environment.
One of the core elements of the course is exploring key anger frameworks such as the “neurobiology of anger,” “the anger iceberg,” “the anger cycle,” trauma responses, and the nervous system. You’ll also acquire basic counselling microskills and effective communication strategies to regulate emotions, both your own and others’. These practical and transferable skills can be applied immediately in the workplace, and participants will be empowered to share and teach these techniques to colleagues, promoting a culture of understanding and emotional safety.
Target Audience
Team Leaders and Managers leading teams made up of diverse individuals
HR Professionals who are expected to manage behavioural challenges and conflicts
Project Managers who are required to deal with angry team members
Team Members interested in understanding the signs of anger, and how to appropriately express anger in a productive manner
Course Highlights
In this course, learners will understand:
What anger is as well as it’s role in our lives
How anger responses are related to the nervous system
How anger can potentially harm or help businesses
The telltale signs of anger
What is distorted thinking
How to regulate their own anger
How to attend to someone who is angry
Course Objectives
By the end of the class, learners will be able to:
Explain what anger is
Explain why someone may respond to a situation with anger
Demonstrate self-regulation techniques
Demonstrate basic counselling microskills
Demonstrate helpful communication strategies
Identify unhelpful thought patterns
Put together a safety plan on how to respond when someone is responding with anger in the workplace
Certification
Certification of Completion by Equinet Academy will be awarded to candidates who have demonstrated competency in the Calm Under Pressure course assessment and achieved at least 75% attendance.
Course Outline
What is Anger
Definitions of anger
How we experience anger: The Anger Cycle
Different emotive words we can use to describe anger
Types of anger (e.g. retaliative, passive, moral etc.)
What is your anger style
General situations that can lead to each type of anger
The Role of Anger
The Anger Iceberg – emotions that lie beneath under
