Course Description

Anger is often misunderstood as an emotion to suppress or avoid, but this course takes a transformative approach. Rather than controlling anger, participants will learn to embrace and understand it as a powerful emotion that, when handled properly, can lead to personal and professional growth. By diving deep into the roots of anger, this course offers practical ways to address it with empathy and clarity, helping to foster better communication and healthier relationships within the workplace.

Designed for team leads, HR professionals, and those leading diverse teams, the course focuses on equipping you with essential tools for navigating anger in high-stakes environments. You will learn not only how to manage your own emotions, but also how to hold space for others experiencing anger. This training covers the high cost of unchecked anger in the workplace and how, through observation and reflection, you can transform conflict into collaboration. With a focus on practical, real-world applications, participants will walk away with strategies to create a supportive and open team environment.

One of the core elements of the course is exploring key anger frameworks such as the “neurobiology of anger,” “the anger iceberg,” “the anger cycle,” trauma responses, and the nervous system. You’ll also acquire basic counselling microskills and effective communication strategies to regulate emotions, both your own and others’. These practical and transferable skills can be applied immediately in the workplace, and participants will be empowered to share and teach these techniques to colleagues, promoting a culture of understanding and emotional safety.