Digital Transformation – IT Strategy & Operations

Transform Your IT Strategy and Business Operations Today
Reserve your seat today.

Digital Transformation – IT Strategy & Operations

Transform Your IT Strategy and Business Operations Today
Reserve your seat today.
Re-attend the Course Once Within 3 Years
3-year access to the courseware via our LMS
Post-Training Mentoring with Industry Experts
Lifetime Access to Community Support Group

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This 2-day hands-on course on Digital Transformation – IT Strategy & Operations equips trainees with the knowledge, skills and strategies necessary to streamline and optimise business processes, data and worker outcomes across the company and enhance overall efficiency with adaptive, best-fit software solutions. Discover how you can transform the way work gets done in your company and future-proof your company in preparation for the AI and automation era.

This course provides trainees with the necessary mindsets and end-to-end digital transformation skills such as establishing a digital transformation repository, diagnosing business inefficiencies, determining needs and requirements of technologies for business units, translating business needs into IT requirements, evaluating IT solution providers, designing implementation plans and managing digitalization projects aligned to time, cost and success outcomes.

Trainees will be able to apply their skills to create a comprehensive digital transformation repository, conduct interviews and workshops with business units to identify pain points, execute business process analysis, design data schemas, create software requirements specifications, evaluate solutions against software requirements, time and budget, and execute agile digital transformation projects.

Trainees will be exposed to agile software development basics and real-world, up-to-date digital transformation case studies for SMEs and MNCs in Singapore beyond theoretical frameworks to gain a realistic perspective of digital transformation projects which includes best practices and common challenges so that they can drive digital transformation successfully to achieve operational excellence, adaptive growth and bring company results and bottomline to the next level.

Target Audience

  • Service-based SME Business Owners
  • IT/Technology managers
  • Operations Managers
  • Business Process Improvement Executives/Managers

Course Highlights

In this Digital Transformation – IT Strategy & Operations Course, trainees will learn:

  • How to create a digital transformation strategy tailored to their company’s existing resources and technologies to achieve operational excellence
  • How to create a digital transformation repository
  • How to conduct requirements workshops to identify pain points and gather business needs
  • How to translate business needs into IT requirements
  • How to successfully evaluate and select the right software solution providers based on key evaluation criteria
  • How to manage and implement end-to-end digital transformation projects successfully

Course Objectives

By the end of the class, trainees will be able to:

  • Establish a company-wide culture of digitalization and continuous improvement
  • Develop a comprehensive digital repository of data schemas, processes, stakeholders and technologies
  • Conduct interviews and workshops to map the needs and requirements of business units and identify pain points that can be resolved with digital technology solutions
  • Translate business needs into IT language
  • Evaluate technology solutions for implementation and drive buy-in amongst internal stakeholders in accordance with designed implementation plans
  • Design implementation plans for digital technology solutions and use Agile methodologies effectively to run projects and monitor timelines for projects by working with business executives

Certification

A Certification of Completion will be issued upon achieving at least 75% attendance for the course.

Course Outline

Introduction to Digital Transformation in IT & Operations

Instructor-Led | Mode of Delivery (Lecture & Illustration, Group Discussion)

  • Definition of Digital Transformation for IT & Operations
  • Types of Digital Transformation initiatives in IT & Operations
  • Benefits of Digital Transformation
  • Digital Transformation Model
  • Key Drivers for Digital Transformation
  • Key Digital Transformation Stakeholders
  • Key Challenges of Digital Transformation
Digital Transformation Framework & Strategies

Instructor-Led | Mode of Delivery (Lecture & Illustration, Group Discussion, Demonstration & Practical Application, Class Activity)

  • Digital Transformation Case Studies
  • The Golden Triangle
  • Establishing a Digital Center of Excellence
  • Establishing a Digital Transformation repository
Gathering Business Requirements from Key Stakeholders

Instructor-Led | Mode of Delivery (Lecture & Illustration, Demonstration & Practical Application, Class Activity)

  • End-to-end Requirements Gathering Process
  • Requirements Gathering Pre-requisites
  • Conducting Requirements Gathering Workshop
  • Requirements Gathering Deliverables
Translating Business Needs into Software requirements

Instructor-Led | Mode of Delivery (Lecture & Illustration, Demonstration & Practical Application, Class Activity)

  • Types of Software Requirement Documentations
  • Functional and Non-functional Requirements
  • Business Rules
  • Business Process Diagramming using BPMN with Draw.io
  • Documenting Requirements using User Stories (SCRUM) framework
Evaluating Software Solutions

Instructor-Led | Mode of Delivery (Lecture & Illustration, Demonstration & Practical Application, Class Activity, Group Discussion)

  • Types of Software Providers (VAR, MSP, ISV, SI)
  • Software Charging Models (Subscription, Usage, Freemium, Tiered, Per-user, Metered, Pay-Per-Feature, Man-days)
  • Ready-made (Off-the-shelf) vs Custom-built software
  • Low-code, No-code (LCNC) Development Platforms
  • Total Cost of Ownership (TCO)
  • Evaluating software solutions using Cost-Benefit Analysis (CBA)
Managing Digital Transformation Projects

Instructor-Led | Mode of Delivery (Lecture & Illustration, Demonstration & Practical Application, Class Activity, Group Discussion)

  • Building a Business Case
  • Key Metrics for measuring Project Success
  • Waterfall Project Management Framework
  • Scrum Project Management Framework
  • When to use Waterfall or Scrum framework for your project

Trainer

Digital Marketing Strategy Trainer at Equinet Academy Kelvin Koo

Brendon Koh

Brendon is a seasoned digital transformation consultant and IT project manager with a decade of experience in low-code and no-code software development. He successfully led numerous software projects for startups, SMEs, and MNCs across the world. His notable clients include Changi Airport Group, Certis Cisco, NAFA, and Cargo Community Network. He also played a pivotal role in strategically growing a wedding entertainment company from a 4-member team to a robust workforce of 70.

Why Learn at Equinet?

At Equinet, we are passionate in delivering quality training and want to see you succeed. Get expert advice, learning resources, and post-training support for up to 3 years.

Re-Attend the Course Once Within 3 Years

Forgotten what you've learnt after some time? Resit and re-experience the entire course in-person or online.

3-Year Access to the Courseware via Our LMS

Get 3-year access to the updated course slides, templates, and guides. Be ready to implement the concepts learnt.

Post-Training Mentoring with Industry Experts

Facing challenges during implementation? Consult our experts in a small group setting. Regularly scheduled.

Lifetime Access to Community Support Group

Be part of an exclusive support forum where you can post questions, discuss, and get feedback from fellow learners and experts.

Course Fees

90% SkillsFuture Funding Diagram

*Eligible for Singaporean Citizens, Permanent Residents, and Long-Term Visit Pass Plus Holders

Course Fee:
S$588.00 (exclusive of 9% GST)
Self-Sponsored Individuals
SkillsFuture Mid-Career Enhanced Subsidy (MCES) – 70% Funding

Eligible for Singapore Citizens, aged 40 years old and above

Nett course fee payable (including 9% GST): S$346.32

Course fees after subsidies can be further offset by SkillsFuture Credit.


SkillsFuture Baseline Funding – 50% Funding

Eligible for 21 years old and above, and a

  • Singaporean Citizen; or
  • Permanent Resident; or
  • Long Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$523.92

Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.

Company-Sponsored (SMEs)
Enhanced Training Support for SMEs (ETSS) – 70% Funding

Eligible for SME Company-Sponsored, 21 years old and above, and a

  • Singapore Citizen; or
  • Permanent Resident; or
  • Long-Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$346.32

Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)

 

Company-Sponsored (Non-SMEs)
SkillsFuture Baseline Funding – 50% Funding

Eligible Non-SME Company-Sponsored, 21 years old and above, and a

  • Singaporean Citizen; or
  • Permanent Resident; or
  • Long Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$523.92

Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)


SkillsFuture Mid-Career Enhanced Subsidy (MCES) – 70% Funding

Eligible for Non-SME Company-Sponsored, Singapore Citizens, aged 40 years old and above

Nett course fee payable (including 9% GST): S$346.32

Course fees after subsidies can be further offset by Skillsfuture Enterprise Credit (SFEC)

Course Schedule

Digital Transformation - IT Operations & Strategy
Learning ModeIntakesDuration
In-Person12, 13 Sep 2024 (Thu, Fri)9.00am - 6.00pm

FAQs

Who is this course designed for?
This course is suitable for Service-based SME business owners, IT/Technology Managers, Operation Managers and Business Process Improvement Executives/Managers who have a basic understanding of the organization’s current operations, experience with business software applications (e.g. Google Drive/Microsoft Suite, Accounting Software, HR Software, CRM, ERP etc.) and direct involvement with digital transformation initiatives (e.g. business process improvement, automation etc.) to drive operational excellence and achieve adaptive growth.
Is this course suitable for beginners?

Yes, the course is designed for individuals with varying levels of digital transformation knowledge.

What software will be provided during the course conduct?

Various cloud-based software tools, along with instructions for access, to execute all exercises will be provided during the conduct of the workshop.

Will the course provide resources for executing digital transformation in my company?

Yes, participants will receive all digital resources (e.g. templates, guidelines) needed to run end-to-end digital transformation initiatives in your company.

How interactive is the course?

The workshop includes hands-on activities, group discussions, and practical exercises to enhance engagement.

Is any specific technology expertise required?

Participants are required to have basic understanding of organisation’s current operations and possess basic understanding and experience with common SME software used (e.g. Microsoft/Google Suite, Accounting Software, HRMS software, ERP, CRM etc.)

Are there any pre-requisites or minimum entry requirements?
No specific prerequisites are required, but a basic understanding of marketing principles and digital strategies would be beneficial. The course is structured to accommodate both beginners and experienced professionals.
Do I have to prepare anything before attending the course?
For in-person training, do bring along a laptop. You also have the option to loan a laptop from us for the duration of the course. You may also want to bring along a jacket in case the room gets cold.

For online classes, do ensure you have a functional laptop and have Zoom installed prior to class.

As there will be WSQ assessments conducted in this course, you are required to bring along your NRIC or any form of photo identification for ID verification purposes.

If I have any questions after the course, can I consult the trainer?
Yes, you may contact your trainer after the course. There are other post-training support channels such as the Equinet Academy Insider Community where you may network with like-minded individuals and industry experts and live Ask Me Anything sessions where you may seek advice from a subject matter expert.
Still have unanswered questions? Check out the FAQs page or submit an enquiry.

Digital Transformation – IT Strategy & Operations

Transform Your IT Strategy and Business Operations Today

Duration: 16 Hours (2 days)
In-Person or Online-Based Classroom
Re-attend the course once within 3 years
3-year access to the courseware via our LMS
Post-training mentoring with industry experts
Lifetime access to community support group

Reserve your seat today.

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Course Fee

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