1-Day Introduction to Ecommerce
Get a Sneak Peak into the World of Ecommerce and Start Selling Online Today
Workshop Description:
This workshop equips aspiring entrepreneurs, professionals, and small business owners with the skills to build, manage, and scale successful online businesses. Combining foundational e-commerce knowledge, hands-on Shopify store creation, and advanced strategies, it provides a complete journey from concept to global growth.
Learn the fundamentals of ecommerce, including business models, tailored campaigns, and operational workflows. Build a professional Shopify store with secure payment gateways, efficient shipping, and customised design. Master advanced strategies, including data-driven optimisation, customer segmentation, and cross-border scaling, while leveraging tools like Google Ads, Shopify, and TikTok.
By the end of this workshop, you will have the skills and confidence to create, optimise, and scale your ecommerce business in today’s competitive digital landscape.
Workshop Objectives:
By the end of this session, participants will:
- Develop measurable ecommerce strategies and campaign objectives aligned with organisational goals and market trends.
- Build and customise professional Shopify stores with secure payment gateways, efficient shipping solutions, and enhanced customer experiences.
- Analyse and optimise campaign performance using advanced analytics tools and customer insights to drive growth and engagement.
- Plan and execute scalable advertising strategies, incorporating global expansion techniques and streamlined workflows.
- Leverage cutting-edge tools and plug-ins to maximise ecommerce functionality, user satisfaction, and international success.
Target Audience:
Aspiring Entrepreneurs: Individuals looking to start their first ecommerce or online business and turn their ideas into reality.
Small Business Owners: Those transitioning to e-commerce or expanding their existing brick-and-mortar businesses into online selling.
Professionals: Employees moving into ecommerce roles and seeking foundational knowledge to excel.
Digital Marketers: Professionals seeking hands-on experience with Shopify and strategies to optimise online sales.
Retail Professionals: Those aiming to expand their brand presence and connect with customers through digital storefronts.
Workshop Outline
Ecommerce Essentials
Introduction to E-Commerce
- E-commerce fundamentals, campaign objectives, and market trends
E-Commerce Business Models and Platforms
- Exploration of B2B, B2C, and D2C models and platform selection
Data Analytics for E-Commerce
- Evaluating campaign performance and using analytics tools for optimisation
Online Advertising and Product Promotion
- SEO, PPC, and social media advertising strategies for Ecommerce
End-to-End E-Commerce Operations
- Workflow planning, logistics, customer support, and operational refinement
Shopify Store Creation
Introduction to Shopify
- Overview of Shopify’s ecosystem and key features.
- Examples of successful Shopify stores.
Why Choose Shopify?
- Benefits for small businesses and entrepreneurs.
- Brief comparison with other eCommerce platforms.
Setting Up Your Shopify Store
- Step-by-Step Live Demo:
- Selecting and applying themes.
- Adding a homepage banner.
- Customizing sections and elements
- Creating a Shopify account.
- Exploring themes and customisation elements:
Adding Products, Customizing Storefront, and Optimizing Listings
- Adding Products (Live Demo):
- Step-by-step guide to adding product titles, descriptions, and images.
- Using Shopify’s AI tools to optimise product listings for better visibility.
- Quick Overview of Shopify Tools:
- Finances: Understanding Shopify’s dashboard for transactions.
- Analytics: Tracking traffic, sales, and store performance.
- Discounts: Setting up discount codes for promotions.
Marketing: Exploring marketing tools such as email & SMS marketing.
Payment Gateways, Shipping, and Fulfilment
- Evaluate and Implement Payment and Shipping Options:
- Overview of Shopify’s payment gateway and shipping settings.
- Key considerations for selecting shipping providers.
- Research and selection of customer-centric payment and shipping solutions.
Launch Checklist and Next Steps
- Essential Pre-Launch Checklist:
- Payment setup, shipping configuration, and testing your store.
- Key design and functionality checks.
- Q&A and Resources:
- Participants’ questions answered.
- Share resources for further learning, including pre-launch guides and workshop follow-up details.
Ecommerce Strategy
Introduction
- Brief overview of the e-commerce landscape and its importance
- Introduction to the course objectives and learning outcomes
Advanced E-commerce Strategic Planning
- Overview of data-driven e-commerce strategies
- Introduction to advanced market analysis techniques
- Mini-exercise: Identifying growth opportunities in a sample e-commerce scenario
Customer Insights and Advanced Targeting
- Introduction to advanced customer segmentation techniques
- Overview of customer lifetime value analysis
- Demonstration: Using analytics tools for deep customer insights
Advanced E-commerce Campaign Design
- Introduction to multi-channel e-commerce campaigns
- Overview of AI-driven personalisation in e-commerce
- Case study: Successful advanced e-commerce campaign
Campaign Evaluation and Optimisation
- Problem Solving
- Introduction to advanced analytics and A/B testing methodologies
- Overview of key performance indicators (KPIs) for e-commerce
- Mini-exercise: Analysing a sample e-commerce campaign
Scaling E-commerce Globally
- Brief introduction to international e-commerce challenges
- Overview of localisation and cross-border logistics
Q&A and Next Steps
- Participants’ Q&A
Instructors
Alan Lee is a multidisciplinary professional with over 20 years of expertise in eCommerce, retail, and digital marketing. As a co-founder of Klosh Pte. Ltd., Alan’s innovative strategies have driven exceptional growth, including a 700% revenue increase in omnichannel retail over two years. Alan’s engaging teaching style and industry insights empower learners to succeed in the competitive e-commerce landscape.
Jessica Bong is the Founder of Soodo, a cross-platform eCommerce growth partner specializing in providing services across Shopify, Lazada, and Shopee. With over a decade of experience, she has built and scaled multiple brands across industries such as home goods, tech gadgets, and subscription boxes.
Renowned for her strategic insights and hands-on approach, Jessica is deeply committed to empowering direct-to-consumer (DTC) brands with the tools and knowledge to thrive in today’s dynamic eCommerce landscape. Her workshops combine practical strategies, actionable takeaways, and real-world applications to guide entrepreneurs and businesses toward long-term success.
Jethro Xu has spent over a decade building and scaling E-commerce storefronts, selling everything from mobile phone accessories and movie paraphernalia, to furniture and pharmaceutical products to a global audience. His E-commerce stores have shipped to customers over five different continents!
Jethro also runs a marketing agency which helps clients (especially those with E-commerce sites!) to identify gaps in their marketing strategy, and optimise their performance based on their key business objectives.
Workshop Date:
In-Person: 07 Feb 2025, 9:00am to 6:00pm
Training Venue:
In-Person at Equinet Academy, 10 Anson Road, #25-08 International Plaza, Singapore 079903
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