3-Hour Digital Transformation – IT & Operations Webinar

Webinar Description:

This 3-hour webinar preview on Digital Transformation in IT & Operations equips trainees with the knowledge, skills and strategies necessary to streamline and optimise business processes across the company and enhance overall efficiency with adaptive, best-fit software solutions. Discover how you can transform the way work gets done in your company and future-proof your company in preparation for the AI and automation era.

This webinar provides trainees with the necessary mindsets and end-to-end digital transformation skills such as establishing a digital transformation repository, diagramming a business process using BPMN 2.0 notation and developing custom business software solutions using low-code, no-code tools.

Trainees will be able to apply their skills to create a comprehensive digital transformation repository, execute business process analysis and explore low-code, no-code platforms for developing custom business software solutions.

Trainees will be exposed to low-code, no-code software development basics and real-world, up-to-date digital transformation case study for a freight forwarder based in Singapore beyond theoretical frameworks to gain a realistic perspective of digital transformation projects which includes best practices and common challenges so that they can drive digital transformation successfully to achieve operational excellence, adaptive growth and bring company results and bottomline to the next level.

Webinar Highlights:

In this Digital Transformation – IT & Operations Webinar, trainees will learn:

• How to create a digital transformation strategy tailored to their company’s existing resources and technologies to achieve operational excellence
• How to create a digital transformation repository
• How to translate business needs into IT requirements
• How to successfully evaluate and select the right software solution providers based on key evaluation criteria

Webinar Objectives:

By the end of the class, trainees will be able to

• Develop a comprehensive digital repository of data schemas, processes, stakeholders and technologies
• Establish a cross-functional digital centre of excellence to drive digitalisation and continuous improvement
• Translate business needs into IT language

Target Audience:

• Service-based SME Business Owners
• IT/Technology managers
• Operations Managers
• Business Process Improvement Executives/Managers

Prerequisite:

Basic understanding of the organisation’s current operations, experience with business software applications (e.g. Google Drive/Microsoft Suite, Accounting Software, HR Software, CRM, ERP etc.) and direct involvement with digital transformation initiatives (e.g. business process improvement, automation etc.) to drive operational excellence and achieve adaptive growth.

Webinar Outline:

Introduction to Digital Transformation in IT & Operations

• Definition of Digital Transformation for IT & Operations
• Key Digital Transformation Stakeholders
• Key Challenges of Digital Transformation

Digital Transformation Framework & Strategies

• Digital Transformation Case Study of a SG-based Freight Forwarder

Translating Business needs into Software requirements

• Business Process Diagramming using BPMN with Draw.io

Evaluating Software Solutions

• Low-code, No-code (LCNC) Development Platforms

Instructor

Brendon Koh

Brendon is a seasoned digital transformation consultant and IT project manager with a decade of experience in low-code and no-code software development. He successfully led numerous software projects for startups, SMEs, and MNCs across the world. His notable clients include Changi Airport Group, Certis Cisco, NAFA, and Cargo Community Network. He also played a pivotal role in strategically growing a wedding entertainment company from a 4-member team to a robust workforce of 70.