Workplace communication problems often start with an unclear instruction, missing context, an assumption that was not checked or two people leaving the same conversation with different expectations. In this two-hour introduction, you will work through familiar situations such as project handovers, meeting updates, client requests, feedback and changing priorities.
The focus is on a few practical habits: structuring a message, listening for meaning, checking understanding, adapting tone and agreeing on a clear next step. This is an introduction rather than a complete communication or conflict-management course.
